Case Manager/Family Support Worker, Greenfield

About the role

The Case Manager/Family Support Worker will provide community-based direct care services to children, adults, and families, focusing on alleviating mental health issues and strengthening family structures.

Responsibilities

• Provide skills training and assistance in areas of daily living activities including basic living, interactive and parent skills.
• Aid in developing communication and conflict resolution skills and act as a role model for interpersonal relationships.
• Support parents in meeting children's daily needs; observe and document child growth and development.
• Assist with family advocacy needs; facilitate "mediation" as appropriate.
• Offer counseling and intensive support to consumers during psychiatric crises or periods of transition.
• Help consumers identify appropriate mental health and medical services and access services of choice.
• Support the development and maintenance of a "natural support network" of family and friends.
• Provide transportation for consumers as appropriate, following program guidelines.
• Maintain appropriate contacts with family members, others in the "natural helping network," outpatient therapists, and others as necessary to support consumers.

Requirements

• Bachelor's Degree in a mental health field.
• Experience working with children and families.
• Valid Driver's license and reliable transportation.
• Bilingual candidates are strongly encouraged to apply.

Qualifications

• Positive attitude and ability to maintain resiliency.
• Collaborative and effective communication skills.
• Self-awareness and effective prioritization.
• Accountability and ability to apply feedback.

Skills

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of trauma-informed care, motivational interviewing, and mindfulness skills.

Benefits

• Competitive salaries.
• Full health and dental coverage.
• Free CEUs for in-house training.
• Adequate paid time off.
• A 403B retirement savings plan.
• Employee referral bonuses.
• Group rate supplemental insurances.
• A premier employee assistance program.
• Personal cell phone plan discounts.
• A flexible, supportive work environment fostering collaboration.

Pay

$38,000 - $44,000/year

Schedule

Flexible schedule to accommodate the needs of the clients and the community.

What We Offer

• Training in Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.

Agency Information

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families.

EEO/AA

We are committed to equal opportunity employment and diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.