CASE MANAGER, DRC

Job ID and benefits information accurate as of posting date; subject to change.

Benefits

• $2,000 sign-on bonus paid in quarterly installments*
• Paid Time Off
• 14 paid holidays + birthday holiday
• 401(k) with company match
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Tuition reimbursement
• Reduced tuition rates
• Employee discount
• Pet insurance
• Employee Assistance Program
• Paid training

About the Company

GEO provides complementary, turnkey solutions for government partners worldwide across diversified correctional and community reentry services. From state-of-the-art facilities and management services to evidence-based rehabilitation and post-release supervision, GEO delivers cost-effective services that enhance quality and improve outcomes.

We believe work should be inspiring and motivating, which is why we focus on three pillars of employee wellbeing: physical, emotional, and financial.

Responsibilities

• Manage a caseload of participant cases by administering program policies and procedures as directed by the contracting agency and Program Manager or Supervising Case Manager.
• Apply and model principles of the “What Works” evidence-based system in all interactions with participants and staff.
• Meet with supervised offenders at least once per week to review progress and ensure participation in required programming.
• Monitor each participant’s progress, recommend corrective measures for substandard performance, and report to the assigned NJSPB representative or responsible agency.
• Possess in-depth knowledge of program modalities to ensure appropriate matches for participants.
• Prepare and finalize discharge/continuing care plans, forwarding all documentation to the NJSPB or responsible agency upon discharge.
• Conduct risk/need assessments and create individual treatment plans for each participant.
• Document participants’ progress or regress in the company database.
• Conduct orientation meetings to explain program rules, regulations, and participant contracts.
• Set participant schedules and approve temporary changes for approved activities.
• Collect participant fees when required and notify the Program Manager of delinquencies.
• Monitor participant compliance with alcohol and/or drug counseling.
• Report program violations to the appropriate agency via established parameters.
• Troubleshoot equipment issues and relay technical problems to the Program Manager.
• Review daily summaries and forward reports to the appropriate agency as required.
• Report regularly on program operations to ensure documentation is prepared for court review.
• Represent the company in interactions with elected officials and public figures in the criminal justice system.
• Facilitate psycho-educational/behavior modification groups weekly, documenting attendance, participation, and progress.
• Testify in court regarding participants’ compliance with court orders.
• Screen participants at jail for program entry.
• Learn and perform backup duties of Client Services Specialist, including office operations, participant intakes, check-ins, breath analysis, and drug screens.

Requirements

• Bachelor’s degree in Criminal Justice or Social Sciences.
• One year of experience in casework providing services to supervised offender populations.
• Bilingual (English/Spanish) skills preferred.
• Basic knowledge of case management, referral services, and interventions in group and individual modalities.
• Ability to administer urinalysis testing.
• Basic knowledge of the criminal justice system.
• Strong presentation, public speaking, and facilitation skills.
• Excellent organizational skills and attention to detail.
• Effective communication skills with internal and external contacts at all levels.
• Ability to handle multiple priorities simultaneously.
• Strong problem-solving and interpersonal skills.
• Basic computer proficiency.
• Ability to work in a typical office environment with direct participant contact.
• Strong organizational skills to maintain orderly workflow.
• Ability to express thoughts logically in written and verbal form using correct grammar.
• Flexibility to perform a wide range of duties.