Case Manager - Day Report Center - Waukesha

We need to produce HTML fragment with sections: About the role (maybe from Job Summary), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. The posting includes Job Summary (intro), Essential Duties and Responsibilities (list), Required Qualifications (list), Knowledge, Skills and Abilities (list). Also includes PM21 PHYSICAL DEMANDS, WORK ENVIRONMENT (includes schedule info: full-time, 40 hours each week to include periodic assigned Saturdays (7:00-10:00am) for drug and alcohol testing). That's schedule info. Also maybe benefits? Not mentioned. Pay not mentioned. So we should not create Pay or Benefits sections. We can include Schedule section from WORK ENVIRONMENT. Also maybe we can include a short paragraph for metadata like Job ID? Not present. So sections: About the role (Job Summary), Responsibilities (Essential Duties and Responsibilities), Requirements (maybe Required Qualifications?), Qualifications (maybe Knowledge, Skills and Abilities?), Skills (maybe part of Knowledge, Skills and Abilities). But we need to avoid duplication. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map content accordingly. We have: - Job Summary: descriptive paragraph about role. That fits About the role. - Essential Duties and Responsibilities: list of duties. That fits Responsibilities. - Required Qualifications: list (Bachelor's degree, experience, etc). That fits Requirements? Or Qualifications? The headings list includes both Requirements and Qualifications. We need to decide. Usually Requirements = minimum qualifications (education, experience). Qualifications = preferred or additional. But we have only one list. Could split: Required Qualifications as Requirements, and Knowledge, Skills and Abilities as Qualifications (or Skills). However we also have Skills heading. The Knowledge, Skills and Abilities list includes many items; we could put that under Skills. But we also have Qualifications heading; maybe we put Required Qualifications under Requirements, and Knowledge, Skills and Abilities under Qualifications (or Skills). The instruction: "Prefer a few substantive sections over many thin ones." So we might combine some. But we need to follow headings list; we can omit sections if no content. We have content for About the role, Responsibilities, Requirements (maybe), Qualifications (maybe), Skills (maybe), Schedule. We should not create empty sections. Let's assign: - About the role: Job Summary paragraph. - Responsibilities: Essential Duties and Responsibilities (list). - Requirements: Required Qualifications (list). This includes bachelor's degree, experience, etc. - Qualifications: Knowledge, Skills and Abilities (list). This includes communication, technological aptitude, etc. - Skills: maybe we could omit because Qualifications already covers skills. But we could put the Knowledge, Skills and Abilities under Skills and omit Qualifications. However we have both headings; we need to decide which to use. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It's just examples; we can choose which to include. We should not create thin sections. If we put Knowledge, Skills and Abilities under Skills, we could omit Qualifications. But we also have Required Qualifications which is more about minimum qualifications; that could go under Requirements. So we would have About the role, Responsibilities, Requirements, Skills, Schedule. That's five sections. That seems reasonable. Check if any content for Benefits, Pay: none, so omit. Now we need to format lists: Use

• for any list of duties/requirements/benefits. For prose, use

  . Thus:

  About the role

  Job Summary: This position provides intensive case management, supervision, and support to three referral sources: The program serves individuals Court ordered to the Day Report Center, an alternative to incarceration, individuals that enter into a Deferred Prosecution agreement with the District Attorney’s Office, as either a standard Diversion or a Pre-charge Diversion agreement, as well as to those individuals referred by the Department of Correction Probation Agents. It requires a bachelor’s degree, and Case Managers must follow the national diversion standards as published by the National Association of Pretrial Services Agencies (Diversion). The Case Managers follow results of evidence-based assessments, including GAIN and RANT, which guide their decisions to determine level of risk and need for eligibility and support provided by the program. Case Managers receive specialized training and receive certification in conducting the Level of Service Case Management Inventory (LS-CMI), which guides them in developing case plans that address individuals’ criminogenic risk and needs. Case Managers also receive specialized training in evidence-based curriculums, including Thinking for a Change and Carey Guides and Brief Intervention Tools (BITS). While providing supervision and support, the Case Managers must make independent decisions and provide resources to meet the needs of people served. Case Managers must produce compliance reports to the Courts, which are relied upon for recommendations for sanctions, and communicate directly with the DA’s Office and Probation Agents to help determine their response to violations. Case Manager’s work independently in monitoring compliance, writing court letters, making referrals to treatment and treatment provider updates, and independently develop and produce recommendations for violations. Case Managers have contact with people served, court officials and stakeholders, treatment providers, probation agents, community-based organizations, attorneys, and individuals identified on Releases of Information, and other WCS staff and leadership.

  But note: The Job Summary already includes the sentence "It requires a bachelor’s degree, and Case Managers must follow the national diversion standards..." That's part of summary. We'll keep as is. Now Responsibilities: list from Essential Duties and Responsibilities. Need to capture each bullet. The bullet list includes many items separated by semicolons and bullet points. We'll extract each bullet as
• . The bullet list starts with "• Responsible for a range of evidence-based services to provide structure and accountability, including but not limited to: conducting the LS-CMI Assessment and analyzing all required assessments prior to admission and intake and developing case plans for persons served; facilitating new intakes and explaining the program components to persons served, face-to-face supervision appointments with people to support compliance with all program requirements and terms of supervision, identify and provide people with community based services for supportive services based on need, as well as conduct skill building activities during supervision appointments, facilitate evidence-based curriculum, including Thinking for a change and Carey Guides, BITS, routine alcohol and drug testing, working with local treatment providers to ensure enrollment in and compliance with treatment, and support people with compliance with all related fees (program, court, treatment, and electronic monitoring)." That's a long sentence with semicolons; but it's one bullet. We'll keep as one
• containing that whole text. Then subsequent bullets: - Engage in internal team meetings and use professional judgement to make recommendations for responses to violations. - Using professional judgement to make independent decisions for treatment provider referrals based on people’s needs and support and ensure accountability and compliance with provider standards. - Ensure that the national standards for diversion programs supervision model and its core elements are followed, including use of the assigned assessment tools. - Enter appropriate tracking in the WCS AWARDS and CORE databases, ensuring timely and complete data entry. - Provide court testimony as requested. - Conduct, monitor and evaluate drug and alcohol testing in the Waukesha Court Services programs, ensuring the integrity of all alcohol and drug testing procedures, and report results to the Court and all parties. - Make independent recommendations to the Court, District Attorney’s Office, and the Department of Corrections- Agents for response to violations. - Ensure accurate and timely written and electronic files and court communication. - Coordinate with the Electronic Monitoring services and staff and ensure routine check ins for inspection of the bracelet, and payment of fees, including addressing outstanding fees owed by people served. - Attend the Waukesha County Victim Impact Panel at least once per year. - Other job-related duties may be necessary to carry out the responsibilities of the position We'll put each as
• . Now Requirements: from Required Qualifications list. Bullets: - Bachelor’s degree in criminal justice, Social Work or other related field; experience in working with individuals experiencing mental health and/or substance use disorders. - Prior experience in a case management role and ability to function independently and work as a team. - Experience working with Community Based Organizations, and referrals and follow up to meet the needs of people served. - Ability to work collaboratively with justice system stakeholders including judges, attorneys, jail staff, probation agents, treatment providers, and other partners. - Possess a valid Wisconsin Driver’s License and maintain adequate auto. - Must pass driver’s license check, employment drug test and background checks. We'll put each as
• . Now Skills: from Knowledge, Skills and Abilities list. Bullets: - Communication – strong verbal and written communication skills, including the ability to provide information effectively with a diverse population - the persons we serve, supervisor, colleagues, judges, District Attorney, Department of Corrections Probation Agents, in writing and oral communications. - Technological Aptitude – Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel). - Managing Priorities/Deadlines – Ability to organize and maintain schedules, meet deadlines and manage multiple projects. - Problem-Solving Skills – Ability to think critically, operate independently, and be solution-oriented in a fast-paced environment and adapt to program changes and challenges, including crisis situations. - Adaptability – Ability to manage change, deal with situations as they arise and work independently or as part of a team. - Teamwork – Ability to work productively as a team while also managing independent duties and responsibilities. - Motivation – Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting. - Professionalism – Ability to conduct oneself with a high level of integrity, ethics and boundaries. Maintain professional and respectful communication with coworkers, people served, and all external people and agencies involved with service provision. - Multicultural Sensitivity – The role involves working and interacting directly with diverse populations, including people served, partners, and service providers. As such, the employee must demonstrate professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings. - Knowledge of Evidence-Based Principles, including Motivational Interviewing, Trauma-Informed Care, Person-centered care, and other funder and agency adopted principles, as well as following models for fidelity established by the agency. Complete training in all agency-required EBP’s within six months of hire unless otherwise directed by the Assistant Program Manager and Director of Waukesha Court Services. - Follow the Agency Code of Conduct, provided at agency employment and program orientation. - Program Specific Knowledge, Skills and Abilities – Knowledge of National Pretrial and Diversion Standards and best practices within post-conviction and diversion programs, familiarity with the Wisconsin Justice System; knowledge community resources to include housing, education, public transportation; knowledge of the Wisconsin Circuit Court Access Program (CCAP). We'll put each as
• . Now Schedule: from WORK ENVIRONMENT: "The position is full-time, 40 hours each week to include periodic assigned Saturdays (7:00-10:00am) for drug and alcohol testing." Also maybe mention work performed primarily in an office setting but also includes going to court occasionally, and rarely in other locations. That's work environment but not schedule. We'll include schedule info. Thus

  Schedule

  The position is full-time, 40 hours each week to include periodic assigned Saturdays (7:00-10:00am) for drug and alcohol testing.

  We could also add work environment note but not required. Now ensure we don't include any boilerplate like EEO etc. We'll omit. Now output only HTML fragment. Check for any repeated content: The Job Summary includes "It requires a bachelor’s