Case Manager - Day - ARCHES Family First Resource Center

We need to output HTML fragment with sections: About the role? The posting includes mission, vision, description. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, legal, application instructions, etc. We need to preserve all substantive info. Let's parse content: Mission/Vision statements: "OUR MISSION: MWVCAA invests in people and their futures to reduce the impacts of poverty. Our Vision: We envision a just future, where our communities are empowered to reach positive outcomes and everyone is respected for their infinite worth. Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Case Manager. This position is located at the ARCHES Family Day Center which provides affordable and stable housing resources to families who experience chronic homelessness." That's about the role / organization. Could be "About the role" section. Responsibilities: The "WHAT YOU WILL DO TO SUPPORT THE COMMUNITY" section lists duties. Also earlier: "The person in this position will work closely with families to conduct assessments that identify their needs, strengths, and resources. Based on these assessments, they develop individualized goals and collaborative crisis response plans, while working with program staff to connect families to the resources they need. Case Managers will coordinate and maintain a healthy relationship with other community providers to ensure each client gains access to the appropriate services. This team offers a lot of growth opportunities and professional development through hands-on experience." Also later: "Provides program support, such as cleaning, site upkeep, laundry and supportive services. Provide client engagement and assistance, including answering the telephone, and monitoring client and facility safety. Maintains appropriate boundaries with clients and coworkers at all times." Also "Attends and engages in required annual trainings." Also "Establishes and maintains an active working relationship with the Oregon Department of Human Services and other relevant community partners." Also "Utilizes trauma-informed practices and de-escalation techniques to assist participants during heightened interactions." Also "Completes documentation to track the interactions with clients and accurately enters the information into a data system. Maintains detailed and up-to-date case notes along with organized and complete resident files." Also "Develops individualized goals and action plans for families based on each assessment/survey." Also "Develops collaborative crisis response plans for families." Also "Works with program staff to identify resources that will support each family's individual needs, goals, and desired outcomes." Also "Meets with families to perform assessments and surveys that determine resident needs, strengths, and resources." Also "Other duties as assigned." Also "Supervisory Responsibilities There are no supervisory duties in this position." Also "PHYSICAL AND MENTAL DEMANDS" etc. Also "WORK ENVIRONMENT" etc. Also "Shift: Monday- Friday 9am-5:30pm" (Schedule). Also "What We Offer" benefits. Also "MINIMUM QUALIFICATIONS" includes education/experience, certificates, licenses, registration. Also "Knowledge, Skills, & Abilities" includes knowledge/skills. Thus we need sections: About the role (mission/vision/location), Responsibilities (duties), Requirements (maybe education/experience?), Qualifications (certificates/licenses?), Skills (knowledge/skills/abilities), Benefits (What We Offer), Pay (maybe mention competitive pay? Not specific amount), Schedule (Shift Monday-Friday 9am-5:30pm). The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. Pay: posting says "We offer competitive pay". That's a statement but not specific amount. Is that considered real specific content? It says "competitive pay" but no number. The instruction: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. "competitive pay" is vague but still a statement. Is that considered filler? It's not a specific number, but it's a statement about pay. The instruction says avoid placeholder like "commensurate with experience", "not specified", etc. "competitive pay" is somewhat vague but not exactly placeholder. Might be okay to include Pay section with that sentence. However they said "Prefer a few substantive sections over many thin ones." Could combine Pay into Benefits? But they want separate headings if content exists. We'll include Pay with the sentence "We offer competitive pay." Schedule: we have specific shift Monday-Friday 9am-5:30pm. That's specific, so include Schedule. Benefits: "What We Offer" includes 401k contribution after 1 year, Employee Assistance Program, Life insurance, Health, Vision and Dental Insurance, For some positions, employees may be eligible for company‑sponsored continuing education. That's specific enough. Now we need to avoid boilerplate: EEO, equal opportunity, application instructions, contact info, etc. Remove those. Also remove "This is a partial list of essential duties and responsibilities. To review the full job description, download below." etc. Also remove "Note that compensation for each role at MWVCAA is based off a number of factors such as experience and education." That's somewhat filler but maybe we can keep as part of Pay? It's generic. Might be considered filler. Safer to omit. Also remove "If you need ADA accommodations to apply for MWVCAA job openings, please contact Human Resources at HR@mwvcaa.org or call 503-585-6232 to ask for a HR Team Member." That's application instruction, remove. Also remove "Oregon Department of Human Services criminal background check and Pre-employment drug screening test required." That's part of requirements? Actually it's under Certificates, Licenses, Registration? It says "Candidate must pass pre-employment and random drug screenings." and "Candidate must pass comprehensive MWVCAA and ODHS background screenings prior to employment." That's a requirement; we should keep under Requirements or Qualifications. Also remove "Job Posted by ApplicantPro" etc. Now structure:

About the role

Mission/Vision and location description.

We need to include mission/vision statements and location. Let's craft:

MWVCAA invests in people and their futures to reduce the impacts of poverty. We envision a just future where our communities are empowered to reach positive outcomes and everyone is respected for their infinite worth. Working at MWVCAA means becoming part of a mission‑driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits – the greatest reward being the opportunity to help those in our community live better lives. This Case Manager position is located at the ARCHES Family Day Center, which provides affordable and stable housing resources to families experiencing chronic homelessness.

That's good. Now Responsibilities: list duties as

• items. Collect duties: - Meets with families to perform assessments and surveys that determine resident needs, strengths, and resources. - Develops individualized goals and action plans for families based on each assessment/survey. - Develops collaborative crisis response plans for families. - Works with program staff to identify resources that will support each family's individual needs, goals, and desired outcomes. - Completes documentation to track interactions with clients and accurately enters the information into a data system. - Maintains detailed and up-to-date case notes along with organized and complete resident files. - Establishes and maintains an active working relationship with the Oregon Department of Human Services and other relevant community partners. - Utilizes trauma-informed practices and de-escalation techniques to assist participants during heightened interactions. - Attends and engages in required annual trainings. - Provides program support, such as cleaning, site upkeep, laundry, and supportive services. - Provides client engagement and assistance, including answering the telephone and monitoring client and facility safety. - Maintains appropriate boundaries with clients and coworkers at all times. - Other duties as assigned. Also earlier: "The person in this position will work closely with families to conduct assessments that identify their needs, strengths, and resources. Based on these assessments, they develop individualized goals and collaborative crisis response plans, while working with program staff to connect families to the resources they need. Case Managers will coordinate and maintain a healthy relationship with other community providers to ensure each client gains access to the appropriate services. This team offers a lot of growth opportunities and professional development through hands-on experience." We can incorporate those as bullets too, but avoid duplication. We'll include them as part of responsibilities. Now Requirements: maybe education/experience. MINIMUM QUALIFICATIONS: - High School Diploma or GED. - Four years of relevant social services experience, including working with children, youth or families required. - Knowledge of/or experience with the principles of trauma-informed care, trauma awareness, working with unsheltered or vulnerable populations, as well as best practices in homeless service delivery is preferred. - Equivalent combination of education and experience may be accepted. Also Certificates, Licenses, Registration: - Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required. - Basic Life Support/First Aid Certification is required within first 30 days of hire. - Food Handler's Card or ability to obtain within 30 days. - Candidate must pass pre-employment and random drug screenings. - Candidate must pass comprehensive MWVCAA and ODHS background screenings prior to employment. We could split Requirements (education/experience) and Qualifications (certificates/licenses). Or combine. The instruction: use headings for Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We'll follow. Thus:

  Requirements

  Education and/or Experience:

  • High School Diploma or GED.
  • Four years of relevant social services experience, including working with children, youth or families required.
  • Knowledge of/or experience with the principles of trauma-informed care, trauma awareness, working with unsheltered or vulnerable populations, as well as best practices in homeless service delivery is preferred.
  • Equivalent combination of education and experience may be accepted.

  Qualifications

  • Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.
  • Basic Life Support/First Aid Certification is required within first 30 days of hire.
  • Food Handler's Card or ability to obtain within 30 days.
  • Candidate must pass pre-employment and random drug screenings.
  • Candidate must pass comprehensive MWVCAA and ODHS background screenings prior to employment.
  Now Skills: Knowledge, Skills, & Abilities section. - Knowledge of/or experience working with the homeless, vulnerable, or at-risk populations is preferred. - Basic proficiencies in computers, MS Office products, database software, and web tools. - Effective interpersonal communication skills, in both written and oral form. - Must demonstrate excellent planning, organization, and time management skills. - Demonstrates tact, diplomacy, and empathy when communicating formally and informally with clients, staff, and program partners. Also maybe physical/mental demands? That's not skills but could be under Requirements? But we have physical demands separate maybe not needed as heading. The instruction: only include sections when posting has real specific content. Physical and mental demands are specific; but we don't have a heading for that. Could we include under Requirements? Might be okay to add a separate section? Not in allowed head