Case Manager - (Criminal Justice-Client Monitoring) - Greenville
The Important Details
Job Type: Full-Time
Shift: Monday - Friday / 8:00am - 5:00pm
Pay: $18.00/hr - $18.25/hr
- Health Insurance
- Paid Time Off
- Dental Insurance
- 401(k)
- Vision Insurance
- Employee Assistance Program
Definition
The Case Manager provides a service to the contracted Department by handling an assigned caseload of offender’s serving an alternative sentence of electronic monitoring and is primarily responsible for the comprehensive case management and enforcement of restrictions that are ordered by the Court, Probation, Parole, or Sheriff’s Department.
Essential Functions
- Responsible for participant’s program orientation. Effectively communicates the program rules, regulations and contract requirements of their sentence.
- Reviews participant’s financial information for fee assessment. Determines the daily rate that the participant will be responsible for paying while on the program.
- Sets the guidelines and requirements for the participant while on the Electronic Monitoring program by detailing permitted activities and setting schedule for electronic monitoring.
- Conducts weekly or bi-weekly participant compliance appointments to collect, review and interpret participant activity documentation; review participant activity reports to determine that participant is in compliance with sentencing guidelines meeting the regulations of program and sentence; collects program fees or may make adjustment to daily rate as needed; verifies and/or adjust participant activity schedule as needed; prepares reports and notices for case file and sentencing department.
- Reviews and interprets daily participant exception reports, investigating participant activity that is not in compliance with their sentence.
- Install or visually inspect electronic monitoring equipment being used by participant.
- Testify in court for participants that have not met the requirements of the program.
- Administer required drug testing.
- Maintain an auditable case file for all participants under their management.
- Attend Court to enroll and instruct court order participants in the Supervised Release Program.
Requirements
- Two years’ experience in criminal justice or related field; education accepted in lieu of experience
- Must successfully pass criminal background investigation and drug screening
Education
Associate degree preferred. High School Diploma required
Knowledge + Skills + Abilities
- Basic computer skills
- A reliable form of transportation to ensure job attendance
- Practice time management to meet tight deadlines due to program equipment installation requirements
- Must be able to work flexible work schedules if needed
- Must be able to communicate effectively with Department Personnel, Judges and Program Participants as well as Sentinel personnel
- Effective customer service skills
- Ability to work independently and maintain an effective and efficient level of service
- Ability to prepare written reports and maintain accurate records
Benefits
- Health Insurance
- Paid Time Off
- Dental Insurance
- 401(k)
- Vision Insurance
- Employee Assistance Program
Skills
- Basic computer skills
Qualifications
- Two years’ experience in criminal justice or related field; education accepted in lieu of experience
- Must successfully pass criminal background investigation and drug screening
Equal Opportunity Employer
Sentinel Offender Services is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.