Case Manager - Community Support Program (CSP)

About the role

We are a fast-paced Community Based Mental Health program seeking a person with qualities such as compassion, experience working with individuals who have a mental illness, a sense of humor, attention to detail, organization, and independence. Our program is open 8AM-4PM, Monday through Friday.

Responsibilities

• Provide ongoing assessment and treatment planning, case management, supportive psychotherapy, symptom management, medication monitoring, and crisis intervention including after-hours hotline coverage to clients with serious and persistent mental illness and co-occurring substance use
• Support clients' recovery through activities of daily living, such as coaching and hands-on assistance in areas like housing, money management, vocational/educational pursuits, and scheduling/transportation to appointments
• Work as a member of an Assertive Community Treatment (ACT) team, addressing all client needs while utilizing the ACT treatment modality
• Participate in group facilitation as determined by supervisor
• Responsible for care coordination with clients' natural supports
• Work with ACT teammates to complete all assigned and non-assigned tasks as part of client treatment
• Assessment, referral, and assistance with client healthcare needs
• Maintain frequent and effective communication with ACT team members at all times
• Exhibit knowledge of evidence-based practices such as motivational interviewing and trauma-informed care
• Assessment and coordination of substance use treatment services
• Maintain accurate and timely documentation as required by agency policy and DHS 63
• Accurately manage distribution of client funds when warranted
• Frequent home visits and transporting of clients in the community using staff's personal vehicle and/or agency-issued van
• Attend and participate in daily staffings and in-services
• Work some weekends and holidays on a rotating basis

Qualifications

Bachelor's or Master's Degree in a Behavioral Science (psychology, educational psychology, social work, counseling, marriage and family, etc.) is required. No convictions or license revocations that would fail a caregiver background check. Valid driver's license, automobile, and sufficient insurance to meet agency requirements are also necessary.

Skills

• Good clinical skills, especially related to mental illnesses and substance abuse disorders
• Knowledge of DSM V, psychotropic medications, and their side effects
• Ability to communicate and work effectively in a positive manner with staff and clients
• Ability to respond appropriately in crisis situations
• Sensitivity toward cultural, ethnic, and disability issues
• Good organizational and computer/typing skills
• Effective time management skills and the ability to multitask
• Ability to assist clients with activities of daily living such as shopping, cleaning, and cooking
• Sense of humor
• Ability to set professional boundaries