Case Manager-CLU-Milwaukee County

About the Role

The role of the Case Manager is to serve the needs of individuals involved in the legal system and assist them in navigating the criminal justice system. Case Managers hold clients accountable, help ensure court appearances are made, and that the client remains arrest-free during the supervision period. They make referrals to community services, maintain a caseload of up to 80 clients, and act as a neutral party between the client, the District Attorney’s Office, and defense attorneys. Clients often experience mental health and/or substance use disorders, requiring an empathetic and compassionate Case Manager.

Responsibilities

• Refer clients to community resources to assist in meeting individual goals.
• Ensure clients attend all court appearances and complete the conditions of their agreement.
• Provide accurate written reports to the court.
• Enter and maintain case information in the electronic database.
• Perform other duties as assigned.

Competencies

• Working knowledge of Microsoft Office (Outlook, Word, Excel).
• Professional and accurate communication, both oral and written.
• Organized, detail-oriented, ability to multi-task, and work independently.
• Ability to work well with individuals from diverse economic, racial, ethnic backgrounds, and LGBTQIA+ identities.
• Previous experience working with criminal justice-involved clients preferred.

Requirements

• Bachelor’s degree in Criminal Justice, Social Work, Psychology, or related Human Services field.
• Valid driver’s license and insured automobile.
• Pass a pre-employment background check.
• Ascribe to and champion The Difference Principles.

JusticePoint is an Equal Opportunity Employer.