Case Manager - Boston

Responsibilities

• Have weekly, bi-weekly, or monthly sessions with the client in efforts to further support their experience within the case management program, making changes as needed. (frequency of sessions is service dependent)
• Responsible for consistent communication with all appropriate members of a client’s team, including the client, the respective mentor/companion, family members, clinical providers, non-clinical providers and financial guarantors.
• Develop and revise client reintegration plans as needed.
• Provide phone support for clients.
• Case managers protect and nurture the mentor/client and companion/client relationship by communicating with all outside parties.
• Devote time to respective mentors/companions, collaborating alongside them and offering phone support and supervisory communication.
• Provide pre-approval for reimbursement as related to any out-of-pocket expenses incurred by mentors and companions on behalf of Camden Case Management business.
• Document all interactions or discussions with any member of the team, including the client, and/or mentor/companion.
• Manage all information relating to toxicology screens (via urine samples).
• Manage all medication management in conjunction with the mentors/companions.