Case Manager – Bilingual Spanish, Bengali, Greek, Cantonese, or Mandarin

Helps impaired older adults safely maintain independent life in the community by linking them to community resources/home services and assisting/advocating on their behalf to obtain benefits and entitlements. Works with clients and their families to formulate appropriate care plans, maintaining contact by phone and conducting home visits.

Responsibilities

• Screen all requests for services, determining clients’ eligibility, and providing information and referrals.
• Conduct home assessments to determine living conditions; functional limitations; need for home care, medical care, socialization, and counseling; financial status as relates to eligibility for entitlements/benefits; and plan of care/agreement for home services.
• Maintain contact with clients, caregivers, and families, staying abreast of any changes in clients’ status or need for further immediate intervention.
• Advocate for clients regarding benefits, entitlements, and medical care.
• Refer clients to emergency community services such as mental health (Mobile Crisis) and/or Adult Protective Services when necessary.
• Develop and maintain contact with community and government agencies.
• Maintain statistics, including written records of contacts with clients.
• Participate in educational trainings and conferences.
• Conduct intakes by phone or in person on a weekly basis.
• Maintain client and agency confidentiality.
• Other duties as assigned.

Requirements

• MSW/BSW with two years of supervised experience in the human services field, or case management experience at a community-based agency.
• Bilingual in Spanish, Bengali, Greek, Cantonese, or Mandarin.
• Driver preferred.

Physical Requirements

• Bending, sitting, stooping, standing, and walking up and down stairs.

Location

Sunnyside Community Services is conveniently located near public transportation and is a 10-minute subway ride from Grand Central. This position operates on a hybrid work model with three days in the office and two days remote.

Working Environment

The individual in this position will work in a typical office setting, with field visits that may potentially expose them to client illnesses.

Pay

$55,000 – $60,000

Benefits

• Comprehensive medical, dental, and vision insurance
• 403(b) retirement plan with employer contribution
• Flexible spending account and transit program
• Employee Assistance Program
• 20 days of paid vacation and 12 paid sick days per year
• 10 paid holidays per year
• Six personal/floating days per year
• Life insurance
• Long-term disability

Schedule

Hybrid work model with three days in the office and two days remote.