Case Manager (Bilingual in Russian/English speaking) - UJA Safety Net

Position Summary

Assesses clients' needs and eligibility for in-home services, entitlements and benefits, and manages ongoing case work and care plan management.

Principal Responsibilities

• Conduct intakes, provide accurate information and referrals.
• Screen and assist clients with applications and re-certifications for entitlements and benefits.
• Assess clients in their home, hospital or other institutional setting as appropriate.
• Advocate on behalf of clients and arrange for provision of services; develop, implement and follow up on care plans.
• Provide supportive counseling to clients as needed.
• Maintain ongoing communication with client, family members and other collaterals as appropriate.
• Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames.
• Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed.
• Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner.
• Facilitate and assist at social, recreational and other group activities and events.

Knowledge, Skills And Requirements

• Bachelor's Degree Required.
• Russian/English Speaking required.
• One year related experience and/or training.
• Working knowledge of Microsoft Office Suite and other technology.
• Excellent communication and listening skills.
• Excellent customer service skills with a focus on treating clients with respect and dignity.
• Able to multi-task and work independently with a great attention to detail.

Salary Range

$54,000 - $56,400 per year commensurate with experience.