Case Manager

Duties

• Provide support services to participants including information and referral, crisis intervention, advocacy, and accompaniment
• Provide information on how to report gender-based violence to law enforcement and access the criminal justice system, civil justice system and campus adjudication system
• Offer trauma-informed therapeutic intervention with active listening, empathy, and emotional support
• Assess the immediate need of clients and provide crises linkages
• Interface with victim witness assistance program to coordinate client access to victim compensation funds
• Link participants to essential resources including and not limited to medical, dental, DPSS, Medi-Cal, SSI, court, school, work and law enforcement
• Assist in the recruitment of program participants and represent the Association in the community
• Maintain privacy and confidentiality
• Aid in the development of promotional materials to publicize the program and promote the mission of the YWCA GLA

Qualifications

• Bachelor's degree in Social work, or related field and/or three years paid experience providing case management services to victims of violence
• California Certification for Domestic Violence Advocate training. Current certification required or must be obtained as a condition of continued employment
• Advanced experience in speaking in front of diverse audiences and the ability to adapt materials quickly so that an audience understands
• Extensive knowledge of resources in Los Angeles County
• Computer literate, with experience in Microsoft Office, case tracking systems and other key programs necessary to perform the requirements of the position
• Must have a valid CA driver's license and required car insurance
• Attitude toward work that is flexible, cooperative, positive and dependable
• Bilingual in English/Spanish preferred

Pay

$22-25/hr.

Schedule

This is not a remote position.