Case Manager

Essential Functions

• Use strong verbal and written communication skills.
• Complete accurate and complete documentation in a timely manner.
• Assess, interpret, and provide care information for children and families.
• Work as part of a Family Care Team managing children (ages 0-17).
• Positive attitude, patience, respect, and cultural sensitivity when dealing with challenging environments.

Knowledge and Skills

• Positive attitude, patience, respect, and cultural sensitivity when dealing with challenging environments.
• Personal vehicle use may be required.
• Serve as a mandatory reporter for child safety.
• Knowledge of community resources.
• Valid Florida driver’s license and agency insurability required.
• Punctuality and readiness to work.
• Comply with EEO and promote workplace dignity and respect.
• Collaborate effectively in team settings.
• Take guidance and direction from supervisors.
• Adhere to agency core values and mission.
• Proficient in Microsoft Suites.
• Contribute as part of the family care team.
• Provide case management services including assessment, planning, monitoring, and advocacy.
• Ensure completion of Medicaid assessments and case/treatment plans for children in foster care.
• Develop and maintain service/case plans with clear goals, objectives, and timelines.
• Review and update case plans regularly.
• Complete and share monthly progress reports.
• Provide educational support to families about child abuse and neglect.
• Maintain accurate records in electronic and paper systems.
• Ensure timely preparation of legal work per Florida Statute.
• Identify and monitor at-risk families, informing supervisors as needed.
• Refer children and families to community services for continuity of care.
• Treat children and families with respect and courtesy.
• Participate in staff development, team meetings, and client reviews.
• Build and maintain effective working relationships with team members, supervisors, community providers, and families.
• Complete additional tasks or projects assigned by management.
• Authorized to access protected health information.

Required Education & Experience

• BSW/BA or MSW/MA in human services; direct experience in Foster Care and Adoption preferred.

Physical Requirements

• Ability to travel regionally on a regular basis and statewide as needed;
• Ability to bend, lift, and carry 30 pounds.