Case Manager

Purpose Statement

Manage the client's/patient's/resident’s cases with a solid background of clinical knowledge and expertise and may be responsible for providing some therapeutic services to clients/patients/residents.

Essential Functions

• Provide case management and care coordination services for clients/patients/residents in the facility.
• Coordinate continuum of care activities for assigned clients and ensure optimum utilization of resources, service delivery, and compliance with external agencies and referral sources requirements.
• Conduct psychosocial assessments and conduct individual, family, and group sessions.
• Coordinate treatment and discharge activities as needed.
• Develop, implement, manage, and evaluate client/patient care plans.
• Collect, correlate, and provide clinical data to the treatment team.
• Convey medical criteria and clinical information between the insurance provider and treatment team as warranted.
• Correlate clinical data for the business office as required.
• Coordinate issues or activities relevant to the treatment team in a timely manner.

Education/Experience/Skill Requirements

• Bachelor’s degree in Social Work, Counseling, or related human service field required.
• One or more years’ experience working in a behavioral health setting preferred.
• Previous experience with the patient population served by the facility preferred.
• Previous experience in case management and/or utilization review preferred.
• Current license required within the state the facility is operating in if required.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.