Case Manager

Key Responsibilities

• Lead treatment consultations for restorative, surgical and implant-related procedures
• Present and explain treatment plans and financing options
• Build strong rapport and trust with patients to increase case acceptance
• Collaborate closely with Dentists, Hygienists and clinical staff
• Manage a steady pipeline through consistent follow-up, relationship-building, and patient education

Qualifications

• Minimum 2 years of dental sales or treatment coordination experience required
• Prior experience supporting oral surgery or implant cases strongly preferred
• Proven track record of closing high-value treatment plans
• Strong interpersonal and communication skills
• Ability to simplify clinical concepts for patient understanding
• Self-motivated, goal-oriented, and comfortable working in a performance-based role
• Experience with dental software, patient financing tools, and CRM systems is a plus

About East Cobb Family Dentistry

This is a high-impact sales position where your ability to consult, build trust, and close cases will directly influence patient care and practice growth.

What We Offer

• Competitive base salary with uncapped commission
• Full benefits package including: Health, dental, and vision insurance
• 401(k) with company match
• Life and disability insurance
• Two weeks paid time off plus seven paid holidays
• Bonus opportunities for exceeding performance goals
• A modern, supportive work environment equipped with advanced dental and surgical technology
• Ongoing coaching, mentorship, and growth opportunities

About Wave Dental Specialists

East Cobb Family Dentistry is a premier dental practice offering comprehensive care across general dentistry, periodontics, oral surgery, implants, and more. Our team is committed to clinical excellence and delivering a patient-first experience in a collaborative, tech-forward environment.

Requirements

• Education and Training: 3+ years of dental business office experience. High school diploma or equivalent. Management or supervisory experience preferred. Knowledge of dental terminology. Knowledge of dental office procedures. Knowledge of accounting and administrative principles and procedures. Knowledge of dental practice management software preferred. Knowledge of MS Office.

FLSA Status

Salary, Exempt

Reports to

Director of Sales

Salary Description

$55,000+ annually plus bonuses, negotiable