Case Manager

About the role

Vivent Health is seeking a Case Manager to join our healthcare team. This role involves comprehensive and compassionate case management services to clients, collaborating with healthcare professionals to ensure the highest quality of care.

Responsibilities

• Serve as a member of the internal care team, overseeing clients' medical, social, and emotional needs.
• Conduct thorough assessments and develop individualized case management plans.
• Collaborate with healthcare providers to coordinate and facilitate access to medical services.
• Assist clients in accessing community resources, social services, support programs, and insurance coverage.
• Provide timely and effective crisis intervention services.
• Maintain accurate and up-to-date documentation of case management activities.
• Work closely with interdisciplinary healthcare teams to achieve optimal health outcomes.
• Provide health education and support to clients.
• Assist in coverage and support other service lines as needed.

Requirements

• Bachelor’s degree in Social Work, Psychology, or a related field.
• Previous experience in case management preferred.
• Experience working in healthcare and social service systems preferred.
• Valid Government Issued Driver’s License required.
• Familiarity with coordinating and managing patient care plans, ensuring comprehensive and integrated services.
• Experience in providing effective crisis intervention services to individuals facing medical, social, or emotional challenges.
• HIV experience in a not-for-profit environment preferred.
• Ability to learn multiple databases and software systems.
• Strong interpersonal and communication skills.
• Empathy and understanding of diverse cultural perspectives.
• Ability to work independently and collaboratively within a team.
• Problem-solving and decision-making abilities.
• Commitment to upholding ethical standards and confidentiality.

Qualifications

• Knowledge Required: Required and preferred knowledge and experiences to succeed.

Skills

• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Strong problem-solving and decision-making abilities.
• Commitment to ethical standards and confidentiality.

Benefits

• Generous paid time off, including 12 paid holidays.
• 401(k) with 100% employer match up to 5%.
• 12 weeks of fully paid parental leave.
• Employer subsidized medical, dental, vision benefits, and gender-affirming care benefits.
• Employer paid short and long-term disability.
• Tuition reimbursement, certification, and licensure assistance.
• Part-time benefits available.

Pay

$51,000/annually - $58,000/annually (Depending on Experience)

Schedule

Works scheduled hours within the clinic setting as part of the internal care team.

Additional Preferred Qualifications

• HIV experience in a not-for-profit environment.

Statement of Inclusion

Vivent Health is an equal opportunity employer and will recruit, hire, promote, and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy), mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, genetic characteristics, or any other characteristic protected by federal or state law. Vivent Health complies with other expanded protected classifications that specific county or municipal regulations may mandate. Vivent Health is deeply committed to fostering respect, dignity, and understanding for all individuals affected by HIV, regardless of race, ethnicity, sexual orientation, gender identity, socioeconomic status, or any other characteristic. We are dedicated to cultivating a supportive and inclusive environment that champions advocacy, education, and compassionate care for everyone in our diverse community. Going beyond the law’s requirements, Vivent Health places great importance on fostering a culture that celebrates diversity, equity, inclusion, and belonging. We actively seek qualified candidates from different racial, cultural, and economic backgrounds, as we believe that differing perspectives and experiences make us stronger as an organization. Vivent Health encourages all interested persons to apply for this position, and we look forward to learning more about your unique background and qualifications. As a recipient of federal funding, Vivent Health will not hire nor enter a contractual relationship with any party debarred, suspended, or excluded from federal assistance programs. Salary $51,000/annually - $58,000/annually (Depending on Experience) The final salary will be determined based on factors such as market data, internal equity, candidate experience and qualifications. Please note that it is uncommon for an individual to be hired at or near the top of the range. Public Student Loan Forgiveness Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for – nor forgive – federal student loans; however, our status as a not-for-profit organization under Section 501 (c) (3), makes us an eligible employer. There may be other determining factors for one to qualify. Please follow this URL to review one such program and their requirements: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service.