Case Manager

Responsibilities

• Works closely with the Coordinator of Case-Management and Student Development and other administrative staff.
• Participates in the on-call schedule and managing crisis situations.
• Counseling Center outreach events
  Tracking events and goal progress for the Counseling Center
• Scheduling meetings and sending out Teams links weekly
• Works closely with the Mental Health Specialists:
• Carry caseload for med management and higher acuity clients for more hands on services
• Walk-in clinic and intakes
• Assessment
• Developing, monitoring, and evaluating treatment plans and progress
• Communicate client needs to a variety of care team members and follow up accordingly and provide appropriate referrals
• Linkage and referring students to community resources
• Maintain client records by reviewing case notes and monitoring files
• Advocate for client’s success
• Scheduling/rescheduling psychiatric appointments
• Psychiatric medication refills
• Weekly psychiatric provider reports and weekly communication with medical staff
• Monitor psychiatric appointments and communicate any concerns with Mental Health Specialists and medical staff
• Document and monitor student attendance, outreach to clients who are missing appointments to ensure continuity of care
• Manage discharge plans upon completion of treatment
• Aid in the development and carrying out workshops and support groups