Case Manager

Division Overview

The Housing Division provides safe, affordable housing paired with wraparound supportive services to individuals and families who have experienced chronic homelessness, mental illness, substance use disorders, or other significant barriers to stability. Guided by Housing First principles, the division works to promote long-term housing stability, improve health and well-being, and foster independence by integrating case management, clinical supports, and community engagement.

Position Summary

The B.R.I.D.G.E To Home (B2H) Program serves individuals returning from Illinois prisons who face significant and often compounded barriers to successful reentry. Frequently excluded from traditional housing and support systems, these individuals are at increased risk of homelessness and recidivism. The program’s primary goal is to provide permanent supportive housing for individuals traditionally considered hard to place, creating a foundation for long-term stability and successful reintegration into the community.

Essential Duties and Responsibilities

• Collaborate with the Network Housing Developer to identify safe, affordable housing options appropriate for reentry clients, including those with complex barriers or limited income history.
• Provide specialized case management services, including interviews and intake assessments, housing and rental eligibility screenings, and the development of individualized housing stabilization plans that reflect clients' reentry needs, goals, and risks.
• Provides referrals and crisis intervention for the individuals’ identified needs.
• Review lease agreements with clients, ensuring understanding of terms, responsibilities, and compliance with any reentry program-specific requirements.
• Educate clients on tenant rights and responsibilities, and facilitate orientation on lease terms, housing policies, and reentry support resources.
• Conduct home visits, inspections and community-based outreach to monitor client well-being, provide tenancy coaching, and assist in resolving landlord or neighborhood conflicts.
• Coordinate referrals to behavioral health, employment, education, legal aid, and wraparound services that address social determinants of health and promote housing retention.
• Aid clients in building financial literacy skills, including budgeting, credit repair strategies, and obtaining credit reports to support long-term stability.
• Assist clients through the move-in process, including utility setup or reconnections, coordination of housing start-up kits, and basic household needs.
• Enter accurate and timely case documentation into the ECR database; collect required documentation from clients and service partners for eligibility, assessment, and reassessment purposes.
• Absorb monthly data collection, outcome tracking, and program reporting required by funders and oversight agencies.
• Participate in staff meetings and monthly supervisions, and participate in integrated staffing with individuals receiving TASC services.
• Attend all required trainings related to reentry, trauma-informed care, housing stability, and agency policies.

Our Ideal Candidate

• High school diploma or GED equivalent
• Valid driver's license
• CADC certification within two years of employment with TASC may be required based on contractual obligations
• Must be able to pass an IDOC Background check
• Demonstrated proficiency in the Microsoft Office suite
• Demonstrated experience in group facilitation
• Knowledge of the current ASAM placement criteria, DSM-V as it relates to substance-related disorders, and Code of Ethics for substance abuse professionals, or the ability to acquire the knowledge
• Comfort working inside a correctional setting and with persons convicted of serious violent offenses
• Flexibility in thinking and approaches to leading group discussions
• Good verbal, written, and interpersonal communication skills
• Good time management skills with a proven ability to meet deadlines

Benefits Package

• Medical/Dental/Vision/Life Insurance
• Paid Leave - Short-term Disability (STD)
• Paid Time Off/Sick Time/ Floating Holiday
• Tuition Reimbursement
• 403 B (retirement plan)