Case Manager

ESSENTIAL DUTIES AND PRIMARY RESPONSIBILITIES

• Assesses client’s immediate housing needs using the Strengths-Based assessment, and collaboratively develops a clinically sound, housing plan with a heightened focus on a quick transition to stable housing.
• Maintains weekly contact with the client to discuss client progress, service referrals, and follow-up on the implementation of the service plan. Contact may be conducted telephonically or face-to-face based on circumstances.
• Affords clients with increasing their income by providing assistance with entitlement benefits applications and referrals and follow-up for workforce development services.
• Edifies the client of available community resources to promote stabilization and self-sufficiency and facilitates service referrals based on the needs identified in the client’s housing plan.
• Documents each client’s progress towards housing plan goals in the electronic health records system, following the Agency’s documentation standards and specified timeframes.
• Establishes and maintains a collaborative relationship with local landlords, real estate agencies, and rental communities to help clients obtain permanent housing.
• Interfaces with other staff and agencies to expand the agency’s resource database, initiate referrals, and follow-up to ensure clients work towards a stable housing placement.
• Efficiently manages an independent caseload of 30-35 clients and helps clients transition to stable housing as quickly as possible.
• Facilitates weekly onsite workshops focused on helping clients learn skills, improve health, and foster interpersonal relationships, with the ultimate goal of fostering the client’s ability to obtain and remain in stable housing.
• Participates in multidisciplinary or other team meetings, in-service trainings, and other required meetings.
• Complies with HIPAA Privacy Rules and communicates pertinent clinical information, with necessary client consents.
• Generates specific activity reports in a timely manner and participates in the collection of clinical outcome data as directed by supervisory staff.
• Maintains assigned client records as required by program policies and procedures.

QUALIFICATIONS

• Education/Experience: A Bachelor’s degree in Social Work or related field with at least two years of related experience. Years of experience, if appropriate, may substitute formal education.
• Proficient in Microsoft Office with excellent oral, written, and interpersonal communication skills and knowledge of community resources preferred.
• Must possess a valid Florida Driver’s License.