Case Manager

About the role

Pinnacle Treatment Centers is a growing leader in addiction treatment services, providing care across the nation and impacting the lives of over 30,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities through comprehensive treatment.

Responsibilities

• Provide quality care through developing, implementing, managing, and evaluating patient care plans.
• Convey clinical information between the insurance provider and treatment team as warranted.
• Coordinate continuum of care activities for assigned patients and ensure optimum utilization of resources, service delivery, and compliance with external agencies and referral sources requirements.
• Coordinating patient assessments, treatment planning and crisis intervention services;
• Providing training and facilitating linkages for the use of community resources;
• Monitoring service delivery;
• Obtaining or assisting patients in obtaining necessary services (e.g. financial assistance, housing assistance, food, clothing, medical services, educational services, vocational services, recreational services, etc.);
• Aiding patients in becoming involved with self-help support groups;
• Aiding patients in increasing social support networks with family members, friends, and/or organizations;
• Aiding patients in performing daily living activities;
• Cooking criminal justice services;
• Conducting individual and family educational sessions;
• Engaging in various duties related to coordinating treatment and discharge activities, as needed;
• Coordinating, in a timely manner, issues or activities relevant to the team, and/or to the team’s relationship within the facility or treatment milieu;
• Adhering to organizational policies, procedures, performance improvement initiatives and maintaining organizational and industry policies regarding confidentiality;
• Attending team meetings and completing all training courses timely as required.

Requirements

• High school diploma or equivalent.
• Individual who has received training for or education in mental health or substance use disorder competencies; and who has demonstrated, prior to or within ninety days of hire the minimum competencies in basic mental health or substance use disorder and recovery skills listed in this rule.
• Basic competencies shall include, at a minimum, an understanding of:
• Substance use disorder treatment and recovery including how to therapeutically engage a person in treatment and recovery;
• Health care systems, social service systems, and the criminal justice system;
• Psychiatric and substance use disorder symptoms and their impact on functioning and behavior;
• Crisis response procedures and de-escalation techniques;
• How the individual's own behavior can impact the behavior of others.

Benefits

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University.

Qualifications

• Valid/Current Driver's License
• Ability to travel up to 15% may be required

Skills

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of substance use disorder treatment and recovery
• Understanding of health care systems, social service systems, and the criminal justice system
• Ability to manage multiple tasks and prioritize effectively

Benefits

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University.

Pay

Competitive salary

Schedule

M-F 6a-2:30p and possible Saturdays 6a-10a

Skills

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of substance use disorder treatment and recovery
• Understanding of health care systems, social service systems, and the criminal justice system
• Ability to manage multiple tasks and prioritize effectively