Case Manager
About the role
Park Dietz & Associates (PD&A) is a leading forensic consulting firm that supports litigators at top law firms and government agencies across the U.S. We connect attorneys with world-class experts across disciplines to provide case evaluation, testimony, and strategic insight in matters ranging from catastrophic injury and wrongful death to criminal cases and complex multi-plaintiff litigation. Founded over 30 years ago by a nationally recognized forensic psychiatrist, PD&A has built a reputation for being retained on complex and high-profile cases, such as the attempted assassination of President Reagan and the case of Jeffrey Dahmer. Our team works closely with prominent experts and attorneys on sophisticated legal matters, offering a unique opportunity to gain exposure to challenging work and develop meaningful client relationships.
To learn more, please visit: https://www.parkdietzassociates.com/
Key Responsibilities
- Serve as primary point of contact for clients, managing matter intake & ongoing communication
- Review intakes, complaints, and supporting materials to understand case needs
- Identify and match the most qualified experts for each engagement
- Cook up and manage engagement letters with clients, including negotiating key terms
- Maintain accurate records and case data within internal systems
- Provide a high-touch client experience through thoughtful, timely, and thorough communication
- Proactively address issues and ensure engagements progress smoothly
- Work closely with Accounting/Finance and leadership to support active matters
- Support additional projects and operational initiatives as the firm grows
About You
- You are a problem solver and thrive in an environment where you can deliver a great client experience
- You are excited about the opportunity to work in a role that utilizes your strong attention to detail, project management, and incredible communication skills