Case Manager

Key Responsibilities

• Conduct bio-psychosocial assessments and develop individualized care plans addressing housing, behavioral health, and substance use goals.
• Afford residents with accessing benefits, resources, and support services, including mental health and addiction recovery programs.
• Maintain accurate and timely documentation within 24 hours of resident contact.
• Facilitate psychosocial, relapse prevention, and life skills group sessions weekly.
• Ensure minimum monthly contact with all assigned residents (caseload up to 40).
• Provide transportation or accompany residents to essential appointments, including medical and behavioral health visits.
• Participate in Blended Management Team meetings weekly.
• Submit complete service logs weekly (50% of hours must be direct service).

Minimum Qualifications

• Bachelor’s degree in Social Work or a related human services field (required)
• One year of experience in a human services, behavioral health, or social work setting working with homeless, substance abuse, or mental health populations (required/preferred)
• LSW or LPCC (preferred)
• Valid driver’s license and reliable transportation

Required Competencies

• Strong written, verbal, and interpersonal communication skills
• Ability to set professional boundaries and work independently
• Basic computer proficiency (Word, Excel, electronic recordkeeping)
• Knowledge of homelessness, substance use, and mental health treatment resources
• Understanding of housing instability, behavioral health, and community-based services
• Ability to build trust and rapport with low-income, at-risk, and formerly homeless individuals

Benefits

• Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.
• Included: Healthcare Flexible Spending Account or Employer funded Health Savings Account.
• Included: Fertility & Family Building Support, Weight Management, and Chronic Condition Support.
• Paid Time Off (PTO) and 9 paid Holidays.
• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses.