Case Manager
Requirements
High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience. Bachelor’s degree in human services, social work, or related field from an accredited college or university OR four (4) years of experience in employment services or human services in a public or private organization.
A genuine passion for serving the community and making a positive impact. Comfortable using computers and standard office tools in day-to-day work. Enjoys collaborating with others and thrives in a fast-paced, team-oriented environment.
Preferred bilingual languages (Spanish, Arabic and Farsi). Willing to commit to 4 weeks of on-site training in our Anaheim office. Willing to travel to alternate offices in Santa Ana or Laguna Hills at least once per week during training period for job shadowing.
Qualifications
Minimum Requirements: High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience. Bachelor’s degree in human services, social work, or related field from an accredited college or university OR four (4) years of experience in employment services or human services in a public or private organization.
Essential Duties and Responsibilities: Cultivate and nurture professional relationships with customers, regularly collaborate with customers to set and accomplish program goals, assist customers in accessing essential services, conduct follow-ups with customers to address needs, resolve concerns, and ensure their requirements are met satisfactorily, collaborate with team members to provide expertise and support in resolving participant issues effectively, maintain accurate and timely case documentation for all customer interactions, share updates regarding outreach and engagement initiatives with project staff, identify and communicate barriers hindering customer engagement with the Provider, inform project staff promptly, perform additional duties as directed by leadership to support program objectives.
Skills
N/A
Benefits
Competitive Compensation - Quarterly bonuses based on performance included! Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). Recognition Platform - Acknowledge and appreciate outstanding employee contributions. Tuition Reimbursement - Invest in your ongoing education and development. Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Pay
Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.