Case Manager

Essential Functions

• Complete comprehensive barrier assessment and goal strategy activities with Baltimore City residents at each of our community centers.
• Develop individualized career plans and mentor members through to successful goal attainment.
• Connect program members to training and employment opportunities.
• Ensure program members remain employed after placement.
• Track and provide support to participants for one year after employment placement.
• Refer participants to support service partners, as needed.

Employment & Training Development

• Develop and maintain relationships with outside agencies who may provide workshops, training, and employment opportunities to workforce training participants.

Impact Measurement

• Maintain real-time information on participant's progress through career coaching, training, employment, and into employment retention.
• Ensure appropriate documentation is complete and maintained for each participant.
• Contribute to program as needed.

JOB QUALIFICATIONS

• A high school diploma or GED is required.
• A bachelor's degree in a related field is preferred.
• A minimum of two years' experience in community development and direct support services is required.
• A proficient knowledge of workforce development programs is required.
• Strong verbal and communication skills are required.
• An understanding and commitment to the application of equitable practices are required.
• The ability to foster a cooperative work environment is required.
• The ability to establish and maintain effective working relationships is required.