Case Manager

About the Role

Manage client, patient, or resident cases with a solid background of clinical knowledge and expertise. May also be responsible for providing therapeutic services.

Responsibilities

• Provide case management and care coordination services for clients, patients, or residents in the facility.
• Coordinate continuum of care activities for assigned clients, ensuring optimum utilization of resources, service delivery, and compliance with external agencies and referral sources requirements.
• Conduct psychosocial assessments and lead individual, family, and group sessions.
• Coordinate treatment and discharge activities as needed.
• Develop, implement, manage, and evaluate client or patient care plans to provide quality care.
• Collect, correlate, and provide clinical data to the treatment team.
• Convey medical criteria and clinical information between the insurance provider and treatment team as warranted.
• Correlate clinical data for the business office as required.
• Coordinate in a timely manner issues or activities relevant to the treatment team.

Requirements

• Bachelor’s degree in Social Work, Counseling, or a related human service field required.
• One or more years’ experience working in a behavioral health setting preferred.
• Previous experience with the patient population served by the facility preferred.
• Previous experience in case management and/or utilization review preferred.
• Current license required within the state the facility is operating in, if applicable.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid certification may be required based on state or facility.