Case Manager

Primary Duties And Responsibilities

• Completes assessments, treatment planning to coordinate and monitor services as well as crisis prevention.
• Serves as a liaison for resources and other social service agencies.
• Collaborates with collateral professionals, referral sources, and providers of ancillary services on behalf of consumers.
• Mentor or exceed case load and productivity benchmarks.
• Follows professional and ethical practices when working with patients, patient records, patients’ families, and community personnel.
• Provide crisis intervention and support as needed.
• Advocate for client rights and promote empowerment and recovery-oriented practices.
• Maintains confidentiality of patient/family information.
• Works effectively with all patients and families to promote a milieu of trust while providing excellent mental health treatment.
• Participates in required trainings.
• Attend all scheduled team meetings.
• Completes all other assignments or duties as designated.

Qualifications

• Bachelor’s degree in Social Work, Psychology or related field.
• Minimum of one year experience in working in a mental health environment with adults.
• Minimum three years’ experience providing mental health services to families and children or State licensure in Social Work and a minimum of two years’ experience providing mental health services to families and children.
• Clinical experience, knowledge of crisis intervention, community resource and solution focused systems approaches.
• Demonstrate competency in computer skills.
• Able to work in a team.
• Able to comply with all applicable licensing rules, accreditation standards, code of ethics, insurance reimbursement rules, and Judson Center’s policies and procedures.

Skills

• Strong communication and interpersonal skills.
• Ability to handle sensitive and confidential information.
• Strong understanding of behavioral health diagnoses and treatment modalities.
• Familiarity with community resources, entitlement programs, and healthcare systems.
• Bilingual abilities may be a plus, depending on the community served.
• Strong organizational and time-management skills.
• Able to work independently and as part of a healthcare team.
• Able to provide culturally competent services that shows sensitivity to the service population’s cultural and socioeconomic characteristics.