Case Manager

About the role

The Case Manager will provide community-based services to individuals identified as eligible for behavioral health services, including assessing and monitoring resources that help the client live in the community in a stable and safe manner.

Responsibilities

• Carry a caseload of up to 30 clients
• Perform case management duties for consumers involved in Behavioral Health Services
• Provide services based on Recovery Model principles
• Develop individualized, strength-based service plans that are measurable and lead toward targeted outcomes
• Absorb consumer service needs and assist consumers in assessing appropriate mental health services
• Absorb consumer needs for basic necessities such as housing, food, healthcare, employment, and socialization
• Absorb consumers through assertive and creative efforts to gain needed resources and services identified in the service plan
• Maintain professional relations with the consumer, their families, payers, community support service representatives, coworkers, and other agencies
• Ensure appropriate communication and coordination of effort between all the consumer's service providers and support systems
• Act as an effective “single point of contact” for multiple health and social services linkages
• Provide all authorized client service and provide supporting documentation for re-authorizations, as necessary, in a timely manner
• Submit accurate and timely payroll and billing documentation
• Be available for an on-call rotation 24/7

Requirements

• Education/Experience/Licensure (Must Meet One of the Following Criteria): A bachelor’s degree with major coursework in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, or education
• A registered nurse
• A high school diploma and 12 semester credit hours in sociology, social welfare, psychology, gerontology, or other social science, and 2 years experience in public or private human services with 2 years in direct client contact (1 year for Lehigh and Northampton counties)
• A high school diploma and 5 years of mental health direct care experience in public or private human services with employment as a case management staff person prior to April 1, 1989.

Qualifications

• A clearances: Pennsylvania Child Abuse, Criminal and fingerprint-based federal criminal history; Verification that employee is not on any Medicaid/Medicare Exclusion list

Skills

N/A

Benefits

• Total Rewards (For Full-Time Employees = >30 hours/week): Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”

Pay

$21.00/hour

Schedule

Monday - Friday, 9:00 am - 5:00 pm