Case Manager

Description

Pay: $21 (BOE)

Employer Paid Benefits (No Cost to You!): TextCare, Life Insurance, EAP with Enhanced Behavioral Health, Wellness Program, and Paid Time Off (PTO).

Benefits: Medical, Dental, Vision, Retirement Plan, and more!

Position

Full-time

Key Responsibilities

• Assess individual's needs and develop personalized care plans
• Career Management Services
• Coordinate services and resources across multiple agencies and providers
• Maintain accurate and detailed case records
• Monitor individual's progress and adjust care plans as necessary
• Provide guidance and support to individuals navigating complex systems
• Advocate for individuals to ensure they receive appropriate support
• Collaborate with team members and external stakeholders to optimize individual outcomes

Skills And Qualifications

• Proven experience in case management, social services, or related roles
• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Ability to handle sensitive and confidential information with discretion
• Knowledge of community resources, healthcare systems, and social services
• Problem-solving skills and a compassionate approach to indvidual care

Requirements

• MINIMUM REQUIREMENTS: TN Licensed Practical Nurse (LPN) preferred; or Medical Assistant certificates may be accepted as an alternative to LPN with at least one (1) year of experience.
• or, an Associate’s Degree or Five (5) years of healthcare or DDA experience may be accepted as an alternate to a LPN or Medical Assistant certificate.
• Case management experience preferred.
• DDA and Managed Care Organization (MCO) designated online training, First Aid, CPR, and Medication Certification course within first 90 days of employment, and any other required training.
• Person Centered Thinking Training.
• Emory Valley Center Orientation.
• Skills System training.
• Valid TN driver’s license and a good driving record.
• Annual registry, background, and motor vehicle record reviews are part of our commitment to safety.

Benefits

• Health, Vision, and Dental Insurance
• Free TextCare & Employee Assistance Program with Enhanced Behavioral Health
• 403(b) Retirement Plan
• Paid Time Off
• Life Insurance
• Referral Program
• Gym Membership and more!

Behaviors/Qualifications For Success

• Establish and maintain a comfortable, supportive relationship with individuals receiving support and their families, ensuring their needs and preferences are prioritized.
• Develop and implement individualized support plans in collaboration with individuals, families, and service providers.
• Maintain effective communication and positive relationships with management staff, employees, and the public, demonstrating sensitivity to organizational needs and community perceptions.
• Stay informed about company operations, including DDA, CHOICES, and Employment and Community First CHOICES programs, to ensure compliance and effective service delivery.
• Present information, facts, and recommendations clearly and effectively in oral, electronic, and written formats.
• Exercise good judgment, responsibility, and independence in decision-making to support individuals and uphold organizational Proven ability to build trusting, supportive relationships with individuals and their families.
• Strong interpersonal and communication skills, both verbal and written.
• Ability to present information clearly and persuasively in various formats.
• Demonstrated good judgment, responsibility, and the ability to work independently.
• Relevant experience in social services, case management, or related fields is preferred.