Case Manager

About the role

The Case Manager plays a crucial role in managing complex cases, matters, or entity-related duties under the supervision of attorneys. They prepare drafts of legal and other documents, compile and analyze information, and coordinate efforts with various stakeholders.

Responsibilities

• Develops a thorough understanding of cases/matters, both factually and procedurally.
• Leverages knowledge to streamline tasks and create efficiencies.
• Manages budgets for both individual cases and the overall client relationship.
• Supervises the development, management, and upkeep of electronic tools for managing cases/matters and client relationships.
• Trains and mentors team members and business professionals in relevant practice groups.
• Interacts extensively with clients, often serving as the primary point of contact.
• Ensures proficiency with all software applications specific to the practice group.
• Acts as a “hub” for all cases/matters and client-related activities.
• Manages and trains case assistants, paralegals, and attorneys, delegating and supervising projects.
• Develops and conducts trainings for team members and business professionals.
• Manages and trains case assistants, paralegals, and attorneys, delegating and supervising projects.
• Serves as a mentor and subject matter expert (SME).
• Develops and conducts trainings for team members and business professionals.
• Acts as a lead paralegal who manages cases/matters and guides/oversees attorneys, paralegals, and case assistants.
• Develops checklists, tracking systems, and other processes to improve efficiency for the practice group.

Qualifications

• Four plus years' experience with the firm.
• Must have firm “hands-on” experience in order to provide critical support to the attorneys in said practice groups.
• Must have experience relating to clients, co-counsel, opposing counsel, etc.
• Must have extensive experience in setting up and running technical systems to manage cases/matters.
• Must be a team leader with strong interpersonal skills required to interact with business professionals, paralegals, attorneys, and clients.
• Encourages connection, collaboration, and collective ownership.
• Proven ability to work on cross-functional teams in multiple jurisdictions, across time zones.
• Superior verbal and written skills.
• Strong organizational skills and attention to detail required to handle large volumes of work associated with each case/matter.
• Strong analytical skills required to manage budgets and resources.
• Highly advanced technical skills are necessary to set-up, track and maintain cases/matters.
• Demonstrates initiative, independence, and an appreciation for the business operations side of the firm.
• Committed to the firm’s business objectives and motivates others to help attain said objectives.

Desired Skills

• Bachelor’s Degree in paralegal studies, legal studies, or related field.
• Experience relating to clients, co-counsel, opposing counsel, etc.
• Extensive experience in setting up and running technical systems to manage cases/matters.
• Team leadership with strong interpersonal skills required to interact with business professionals, paralegals, attorneys, and clients.
• Ability to work on cross-functional teams in multiple jurisdictions, across time zones.
• Superior verbal and written skills.
• Strong organizational skills and attention to detail required to handle large volumes of work associated with each case/matter.
• Strong analytical skills required to manage budgets and resources.
• Highly advanced technical skills are necessary to set-up, track and maintain cases/matters.
• Demonstrates initiative, independence, and an appreciation for the business operations side of the firm.
• Committed to the firm’s business objectives and motivates others to help attain said objectives.

Benefits

Our employees enjoy a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). Applicants who are not based in the jurisdiction in which this position is posted and who apply for this role are doing so voluntarily and are not eligible for relocation assistance. Any relocation benefits, if any, are provided only where a relocation is required at the firm’s direction and in accordance with applicable policy and law.

Pay

The compensation offered for employment will also be dependent on other factors including the candidate’s experience, skills, educational and professional background, and overall qualifications. The firm’s expected hiring range for this position is $70.43 - $112.00 per hour depending on the candidate’s geographic market location.

Schedule

The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm’s discretion in the future.