Case Manager

About the role

The Community-Based Case Manager supports survivors of acquired brain injury in their journey toward recovery and independence. Responsibilities include working directly with individuals and families to identify personal goals and connect them with resources that empower long-term success. The Case Manager also participates in ongoing marketing and outreach activities to promote agency programs, strengthen partnerships with community providers, and generate appropriate client referrals.

Responsibilities

• Work directly with individuals and families to identify personal goals and connect them with resources that empower long-term success.
• Participate in ongoing marketing and outreach activities to promote agency programs, strengthen partnerships with community providers, and generate appropriate client referrals.
• Engage in face-to-face visits with clients in Franklin and Patrick Counties, Virginia.

Requirements

• Bachelor’s degree in social work, counseling, human development, therapeutic recreation, or a related field.
• Strong communication skills.
• Proficiency with Microsoft Office 365.
• Valid driver’s license and reliable transportation for day travel within the service area.
• CPR/First-Aid certification (or willingness to obtain certification at our expense).
• Must reside within the service area of Franklin or Patrick Counties.
• Available every month (typically every third Thursday) for an in-person staff meeting in Wytheville from 10am-2pm.
• Available for in-person onboarding the first week of hire at our main office in Roanoke.

Qualifications

• Experience with brain injury survivors or in a related field.
• Community-based case management experience.
• Knowledge of rehabilitation principles or comparable experience.

Skills

• Strong communication skills.
• Proficiency with Microsoft Office 365.
• CPR/First-Aid certification (or willingness to obtain certification at our expense).

Benefits

Comprehensive benefits package including 24 days annually accrued PTO, 12 paid holidays, including one floating holiday, paid volunteer day, paid mental health time, health/vision/dental insurance, cell phone reimbursement, EAP, bereavement leave, education discount, and more!

Pay

$45,000/year with the opportunity to increase after 90 days based on performance.

Schedule

This is a home office position, but face-to-face visits with clients in the aforementioned location are required.