Case Manager

About the role

Boca Recovery Center is a nationally recognized addiction treatment provider with locations in Florida, New Jersey, Indiana, and Massachusetts. We provide evidence-based clinical care in a supportive, structured environment and are committed to trauma-informed, client-centered services.

Responsibilities

• Complete initial and ongoing case management assessments
• Evaluate client strengths and needs across medical, psychological, social, financial, and employment domains
• Assist with scheduling medical, dental, and other ancillary appointments
• Provide support for clients applying for food assistance or managing FMLA/unemployment paperwork
• Help clients develop life skills including budgeting, communication, critical thinking, and personal care
• Assist with job searches, resume writing, and interview preparation
• Manage finances and bill payments while in treatment
• Monitor phone calls when required and assist with employment-related needs
• Coordinate discharge planning and aftercare services
• Book travel and locate appropriate step-down programming for outpatient programming and/or counseling services
• Arrange placement in halfway houses or aftercare facilities as needed
• Ensure continuity of care through proper linkage to ongoing services
• Communicate with employers, landlords, probation officers, legal representatives, and family members
• Maintain awareness of and connect clients to relevant community resources such as transportation, childcare, and employment services
• Maintain accurate and timely documentation of client progress, services provided, and discharge planning
• Uphold all policies regarding client confidentiality and documentation standards
• Advocate for client needs in a respectful and non-judgmental manner

Qualifications

• Valid State Driver's License required
• CPR certification required (or must be obtained within 30 days of hire)
• A minimum of 1 year of experience in substance abuse treatment or a related field preferred
• Understanding of addiction behavior, recovery support services, and behavioral modification techniques

Essential Skills & Attributes

• Strong communication skills with clients, team members, and supervisors
• Professionalism and appropriate boundaries
• Organized and detail-oriented
• Computer literacy and ability to complete accurate documentation
• Independent and collaborative work style
• Positive attitude and high emotional intelligence
• Familiarity with Joint Commission standards is a plus

Benefits

• Health Insurance
• Retail Plans
• Disability Coverage
• Paid Time Off
• Continuing Education & Professional Development Opportunities