Case Manager

About the role

Benchmark is launching a new program in Vermont to support individuals and families in planning, developing, selecting, accessing, coordinating, and overseeing medical, social, educational, and other services and supports. This includes providing planning, advocacy, monitoring, and guidance to help them make and evaluate their own decisions.

Responsibilities

• Complete core competency training required by the State
• Perform evaluations and assessments to meet the needs of individuals served
• Afford support the individual to understand the goals and activities of the person-centered planning process, including assessment
• Facilitate and schedule participation in person-centered planning and assessment as needed
• Complete Needs Assessment Annual Review Protocol once a year with the individual and their team
• Facilitate the completion of the DS Budget and Service Planning Context Document
• Facilitate the completion of any additional assessments and gathering of documentation as needed, and ensure this information is available for the person-centered planning process
• Afford the individual to choose people to be part of the person-centered planning team who may contribute valuable information during the planning process
• Afford the individual to invite other people of the individual’s choosing (excluding legally prohibited individuals) to participate in person-centered planning meetings to occur at times and in locations selected by and convenient for the individual
• Support the individual to lead, and provide assistance as needed, throughout the person-centered planning process
• Afford the individual and their support team in identifying any needed modifications to rights and freedoms
• Review and update person-centered service plan and related documents (including assessments), with the individual
• Monitor person-centered service plan implementation, satisfaction, and health and well-being through visits with the individual and review of documentation, and through engagement with their guardian (if they have one), family members as applicable, and their service providers
• Review, assess and respond to emergency situations and incidents and assure that actions taken are appropriate and timely to protect the health and welfare of individuals
• Validate that services provided are consistent with the ISA/ BIP person-centered service plan, and the participant’s needs and desired outcomes

Qualifications

• Valid Driver's License
• Valid Auto Insurance
• Live in the state of VT
• Minimum of 1 year working in a similar position
• Knowledge of Vermont's public service system of developmental disabilities services and brain injury services
• Knowledge of state statutes, state rule, definitions, program requirements, program specific services, variances and exceptions
• Ability and skill to use technology tools in the daily performance of duties