CASE MANAGER

About the role

The Arizona Department of Child Safety (DCS) is a social and human services agency dedicated to protecting and supporting the safety, well-being, and future of vulnerable children and families across Arizona. We are hiring Case Managers/Child Safety Specialists to work full-time, 40 hours a week, on-site/in field, in various locations including Bullhead City, Lake Havasu, Cottonwood, Kingman, Flagstaff, Fredonia, Page, and Prescott.

Responsibilities

• Respond to allegations of child abuse or neglect
• Conduct interviews and assess child safety
• Work with families in their homes and in the community
• Coordinate services and develop case plans
• Attend court hearings and prepare professional reports
• Manage cases throughout assigned regions
• Collaborate with courts, providers, and partner agencies

Requirements

• Bachelor’s or master’s degree from an accredited institution OR 4 years as an Arizona Department of Child Safety Case Aide
• Valid driver’s license and satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Successfully complete the 22 weeks of in-person classroom and field training program

Qualifications

• Knowledge areas that support success: counseling, conflict resolution, and intervention techniques; child development, family systems, and trauma-informed practice; confidentiality and ethical decision-making; behavioral indicators of abuse/neglect, separation, and loss

Skills

• Analytical skills: analyze information quickly and accurately, apply logic to complex situations, and make independent, sound decisions in high-pressure moments
• Communication skills: communicate with clarity and compassion, conduct effective interviews, gather accurate information, and remain professional during challenging situations
• Organizational skills: stay organized and maintain accuracy and quality in a high-volume environment
• Stress management: remain calm in stressful situations, understand diverse family systems and cultural backgrounds, and show empathy while maintaining professional boundaries
• Attention to detail: provide strong attention to detail

Pay

Salary: $21.7068 with step increases after training & years of service

Schedule

Full-time, 40 hours a week on-site/in field; alternative work hours may be required

Benefits

Comprehensive medical, dental, and life insurance options
Supportive retirement plan through the Arizona State Retirement System (ASRS)
10 paid holidays annually and generous vacation and sick leave
Paid Parental Leave Program (must meet the criteria)
Higher education discounts, wellness programs, and professional growth and development opportunities

Perks

Significant benefits package including:

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities

Contact

To learn more or apply, please contact us at:

• Phone: 602-255-2903
• Email: recruiting@azdcs.gov

Persons with a disability may request a reasonable accommodation by contacting 602-255-3141 or by email at ADA@AZDCS.GOV.