CASE MANAGER

About the role

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support. DCS operates in Bullhead City, Lake Havasu, Cottonwood, Kingman, Flagstaff, Fredonia, Page and Prescott, Arizona.

Responsibilities

• Work full-time, 40 hours a week on-site/in field; alternative work hours may be required
• Respond to allegations of child abuse or neglect
• Conduct interviews and assess child safety
• Work with families in their homes and in the community
• Coordinate services and develop case plans
• Attend court hearings and prepare professional reports
• Transport children and support placement needs
• Manage cases throughout your assigned region
• Collaborate with courts, providers, and partner agencies

Requirements

• Bachelor’s or master’s degree from an institution accredited by an agency recognized by the U.S. Department of Education (conferred transcripts); OR 4 years as an Arizona Department of Child Safety Case Aide
• Valid driver’s license and a satisfactory 39‑month driving record
• Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered
• Successfully complete the 22‑week in‑person classroom and field training program

Skills

• Counseling, conflict resolution, and intervention techniques
• Child development, family systems, and trauma‑informed practice
• Confidentiality and ethical decision‑making
• Behavioral indicators of abuse/neglect, separation, and loss

Benefits

• Comprehensive medical, dental, and life insurance options
• Supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities

Pay

Starting salary: $21.7068 per hour. After successful completion of the 22‑week training program: $22.59/hour; after one year of service: $24.11/hour; after two years: $25.96/hour; after three years: $27.66/hour. Step increases may include credit for qualifying years of service as an OCWI Investigator Senior per agency policy.

Schedule

Full‑time, 40 hours per week on‑site/in field; alternative work hours may be required.