Case Manager

About the role

The Case Manager is responsible for monitoring the program compliance of low, medium, high, and very high-risk program participants arrested for misdemeanor and felony related offenses and assisting with program and project development as needed.

Responsibilities

• Meet and consult with program participants, preparing legal documents, distributing informational handouts, answering general questions and explaining program rules and conditions.
• Represents Community Corrections at the Allen County Superior and Circuit Court daily and files Home Detention/Residential Services Reports in Court.
• Designs and develops an individualized case plan for each program participant based on their Criminal Justice Risk Assessment (IRAS) score, clinical impressions, program recommendations and court ordered sanctions.
• Makes decisions based on participant’s sentence and court order.
• Makes decisions that impact the safety of Allen County citizens.
• Ensures that a participant is not contacting a vulnerable victim as defined in Senate Enrolled Act 9.
• Ensures that a participant is given the correct release date based on court order and jail time credit.
• Supervise high risk participants in the community who have been convicted of the most serious crimes such as murder and monitoring their whereabouts and progress on the program.
• Ensures that participants convicted of a sex offense are following reporting requirements with the Allen County Sex Participant Registry.
• Conducts observed urine drug tests on a random basis and maintains drug test records.
• Files revocation paperwork with Allen County Superior Courts for all felony and misdemeanor participants that fail to complete their intake in the allotted time frame as designated by the Courts.
• Prepares successful and termination discharge paperwork for all program participants.
• Reviews program participants’ files for accuracy and completeness prior to creation of discharge paperwork.
• Tracks compliance with all policies, regulations, and procedures, as well as monitors the progress of all clients on his/her caseload, to include Residential Service Clients.
• Uses principles of evidence-based practices as a guide in interactions with program participants and in the development of department programs.
• Maintains current, accurate case files, including classifying participants according to risk based on IRAS results, recording defendant’s behavior and compliance with court’s order.

Requirements

• Bachelor’s Degree in Criminal Justice, Behavioral Science, or related field of study and three years’ experience in case management or related experience.
• Ability to be certified in Indiana Risk Assessment System (IRAS) Tool Training/Application.
• Ability to be certified in Crisis Intervention Training (CIT).
• Knowledge of all local, state, and federal laws applicable to program operations.
• Strong written and verbal communication skills.
• The agency subscribes to the National Institute of Corrections’ Eight Principles of Effective Intervention (EBP), must be able to complete required Correctional EBP training programs and demonstrate competencies that focus on empirical recidivism risk reduction strategies.
• Knowledge of standard policies and practice of Allen Superior Court.
• Knowledge of treatment programs and services available to program participants to offer referrals to program participants.
• Ability to deal swiftly, rationally, and decisively with potentially violent individuals and precarious situations.
• Strong interviewing skills to investigate, counsel, and work with program participants and their families to complete all the program requirements.
• Strong supervisory skills to provide intensive case management services and ensure completion of program requirements.
• Ability to maintain strict confidentiality of all department records and information.
• Knowledge of evidence collection and preservation techniques to conduct urine drug screenings.
• Strong computer skills with the ability to use Microsoft Office and other job-related software.
• Ability to work at either ACCC location.
• Knowledge of evidence-based principles and practices.