Case Manager

About the role

The Case Manager in a Substance Use Prevention Treatment (SUPT) Program combines clinical expertise, administrative proficiency, and a commitment to client‑centered care. The role involves conducting ASAM assessments, managing billing in the Smart Care EHR platform, developing treatment plans, facilitating groups, coordinating care, and ensuring documentation meets Drug Medi‑cal guidelines.

Responsibilities

• Conduct comprehensive ASAM assessments of clients’ needs, strengths, and challenges (mental health, substance use, medical, social, environmental).
• Develop personalized treatment plans using motivational interviewing and supportive counseling.
• Lead psychoeducational groups on recovery, relapse prevention, and independent living skills.
• Connect clients to resources such as mental health treatment, substance abuse counseling, medical care, housing assistance, and vocational support.
• Maintain regular contact with clients, offering support, encouragement, crisis intervention, and assist the primary therapist in increasing treatment engagement.
• Collaborate with the treatment team (therapists, LVNs, clinical technicians, etc.) and keep referral partners informed of progress and discharge plans.
• Maintain accurate and timely documentation per program and Drug Medi‑cal requirements.
• Respond effectively to crises, de‑escalate, and coordinate with emergency services when needed.
• Monitor cases by verifying attendance, observing treatment responses, advocating for services, obtaining resources, intervening in crises, and providing personal support.
• Maintain client records by reviewing case notes, logging events and progress.
• Communicate client progress via weekly interdisciplinary meetings, disseminating results to the therapeutic team and family.
• Improve staff competence by providing educational resources, balancing work with learning, and evaluating application of learning to treatment outcomes.

Requirements

• CADC or SUDCC certification or higher (required).
• Minimum 1 year of experience in substance abuse or behavioral healthcare.
• Valid California Driver’s License.
• Current health screen/physical.
• TB test clearance.
• Current CPR/First Aid certificate.
• Able to pass Live Scan background check.

Skills

• Strong sense of ownership and accountability.
• Desire to apply medical knowledge/nursing skills in a behavioral health setting.
• Compassion for clients and employees in all interactions.
• Emotional stability under pressure.
• Exemplary professional conduct and ethics.

Benefits

• Health Insurance (Medical, Vision, Dental)
• Paid Time Off (Vacation, Sick)
• Equity Shares (ESOP)

Pay

$30‑$32 per hour

Schedule

Full‑Time, Non‑Exempt