Case Manager

Job Responsibilities

• Evaluations: Completing direct report performance reviews, conducting site reviews as directed by the Program Manager, complying with all agency policies regarding EEO/AA and HIPAA.
• Supervisory and Administrative Responsibilities: Performing all of the responsibilities of the Direct Care Professional position as is necessary (including direct client supervision), directly supervising Direct Care Professionals including, but not limited to: directing work, conducting performance reviews, rewarding and disciplining employees, addressing complaints, and resolving conflicts.
• Program Responsibilities: Positive interactions with clients, guardians, client families, representatives of other agencies, and other persons with whom clients interact, admission and orientation of new clients, development and maintenance of the client paperwork including, but not limited to: goal/objective writing, observation of program implementation, ensuring proper documentation, and service recommendations, conducting and coordinating client reviews, team meetings, and site meetings, as is necessary or determined by the Program Manager, preparation of client transfer and discharge summaries, compliance with state and local licensing regulations, effective implementation of behavioral plans, if applicable, properly acting upon, documenting, and distributing Incident Reports.
• Team: Supports and participates in common teamwork; cooperates and works together with supervisors and co-workers, uses tactful, appropriate and professional communication, follows up with supervisor as appropriate regarding concerns and complaints, promotes positive relations among agency employees, maintains confidentiality relating to all agency related data and matters, shall be capable of relating to individuals at various levels; as unique situations present themselves, the incumbent must be sensitive to agency needs, employee goodwill and public image.
• Medical and Health Responsibilities: Oversight, coordination, and proper documentation of all client health, medical, and psychiatric care, coordination of referrals to consultants.
• Financial Responsibilities: Maintaining accurate financial records for each client on a monthly basis, if applicable.
• On-Call Responsibilities: Will be compensated for performing On-Call duties when assigned.
• Training Responsibilities: Case Manager shall annually complete required training.

Qualifications

• Be 18 years of age or older
• Have one year of Direct Care experience
• Have a Bachelor’s degree (B.A., B.S.) in a human services related area or related field and be able to provide evidence of that degree
• Have one year of direct care experience (equivalent to 2080 hours)
• Pass a background study
• Have a current driver's license, auto insurance, and an operating vehicle