Case Manager - Alternatives to Incarceration

About the role

The Housing Works Inc. Alternatives to Incarceration (ATI) Program is a collaboration between Housing Works and the Mayor’s Office of Criminal Justice (MOCJ) to provide court mandated, risk-need-responsivity services to jail-bound individuals 18 years of age and older who are involved in Manhattan criminal and supreme court systems.

Responsibilities

• Provides supportive case management to Housing Works ATI Program clients while engaged in program services
• Refers and connects clients to wraparound services needed such as healthcare, vocational training, continuing education, etc.
• Aids clients with obtaining IDs and vital documents and benefits enrollment
• Engages in care coordination activities with clients and the interdisciplinary care team
• Supports clients with adherence and compliance with court mandates
• Conducts client outreach weekly, including but not limited to phone calls, text alerts, appointment reminders, letters and home visits
• Maintains essential data for reporting and program evaluation in eICare, including program enrollment, progress notes, care plans, referral activity, and updating contact information
• Facilitates evidence-based groups
• Participates in weekly supervisions sessions with the Clinical Coordinator
• Participates in monthly all-staff program meetings and bi-weekly team meetings
• Performs other tasks as assigned by supervisor
• Works collaboratively with multi-disciplinary OASAS and Reentry teams
• Provides culturally competent services in accordance to Housing Works policies and practices

Requirements

• Bachelor’s Degree Required
• 1-3 years of relevant experience working in human services with individuals involved in the criminal legal system with mental health, substance use or behavioral health needs
• Skilled in delivery of motivational interviewing, cognitive behavioral techniques and risk-need-responsivity interventions
• Preferably bi-lingual in Spanish
• Excellent written and oral communication skills
• Excellent or proficient technical skills to perform tasks related to Microsoft Office, email and case management systems
• Ability to work both independently and collaboratively with the team
• Dependability and reliability to arrive and depart timely for scheduled shift
• Cultural sensitivity and trauma-informed approach to care
• Comfortable working within the courts or secured DOC assigned areas
• Prior experience working in the field of criminal justice, pre-trial to post-release services
• Ability to lift 25-35lbs

Benefits

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.