Case Manager - Alameda County

Responsibilities

• Develop and deliver a full complement of services, including individual, family, group counseling, individual rehabilitation and case management/brokerage for individuals within the Care Coordinator's caseload as assigned.
• Utilize Evidence Based Practice for the designated population/program to assure high quality results and intended impact.
• Assess individual’s risk status including risk based on symptoms, substance use, environment, physical conditions, etc and intervene appropriately.
• Create a service plan that aims at an individual getting better/healthy and accomplishing service goals that are person-centered and belong to the client.
• Outreach and engage clients, report disengagement to the team immediately, and work with outreach team to determine when to disenroll individuals based on program protocols.
• Assess and coordinate domain-based assessments, referrals, service planning, community planning, and benefit coordination which supports wellness and recovery principles.
• Document and maintain all data collection, reporting, and charting records in accordance with BACS and other relevant county regulatory policies/agencies.
• Participate in supervision, staff meetings, consultation, travel, crisis/emergency coverage, weekend coverage, as well as, agency-wide meetings and training, as required by manager.
• Able to work independently and as a member of a therapeutic team.
• Adaptable and open to change and new information; adjusts behavior and work methods in response to new information, changing conditions, or unexpected obstacles.
• Balances interests of a variety of clients; readily readjusts priorities to respond to pressing and changing client demands; committed to continuous improvement of services.

Qualifications

• High School Diploma required and must have 4 years of paid work experience in mental health/social services. One of those years may be in a customer service function. Degree is preferred.
• Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage are required. DMV printout required.
• Extensive local travel is required, vehicle reimbursement is provided. Care Coordinators transport clients in their personal vehicle.

Compensation & Benefits

• Starting at $27.00 per hour, then $30.00 per hour after satisfactory performance and achievement of all job related goals and requirements for the 90 day introductory period.
• +3% per hour differential for specified language fluency. In Alameda County - Chinese, Cantonese, Spanish, Vietnamese, Mandarin, Farsi, Cambodian and Tagalog
• 100% employer-paid medical, dental, and life insurance coverage options for employees, plus a vision reimbursement program. Children’s healthcare coverage is available for as little as $25/month. Average employer-paid benefit value: approximately $913/month per enrolled individual. BACS contributions apply to company-sponsored plans only.
• 31 days off (PTO/Holiday)
• 403b plan.
• Significant internal growth opportunities.

BACS Overview

Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating over 70 years of serving Alameda, Contra Costa, Sacramento and Solano Counties by providing mental health and social services. BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes. We are proud to be one of the leading agencies producing real outcomes to tough social problems. BACS owes its reputation as an innovator to our innovative and entrepreneurial staff. We are seeking individuals who want bring client-centered plans and goals to social services.

How to apply

Submit a resume with a cover letter highlighting your relevant experience.