Case Manager | Adult Residential Services

About the role

Where Stability Creates New Beginnings Valley’s EPIC residential program provides individuals with the support, structure, and resources needed to build a foundation for lasting recovery and independence. As a Residential Case Manager, you'll help clients navigate services, achieve personal goals, and overcome barriers through targeted case management, psychosocial rehabilitation, and ongoing support. Your work will play an essential role in empowering clients to make meaningful progress and move toward a healthier future.

The Residential Case Manager is a certified position that provides targeted case management and psychosocial rehabilitative services as indicated by the care plan to support clients in residential settings to meet their individualized goals. Certified Case Managers are responsible for utilizing evidence-based practices, meeting fiscal responsibilities, and ensuring that regulatory compliance and organizational standards are met.

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Responsibilities

• Provides targeted case management services as described by the Medicaid manual within residential programs
• Supports clients in following individualized care plans and identifying case management goals
• Completes documentation on services provided within Valley’s standards
• Meets productivity expectations as assigned by supervisor
• Distributes medications as necessary
• Observes and collects client urine samples as necessary
• Transports clients to appointments as necessary

Requirements

• Case Manager certification (post hire as needed - required within 120 days of start date)
• CPR certification (post hire as needed)
• Driving positions require a minimum age of 21 and a current driver’s license

Qualifications

• Previous social services or behavioral health experience
• Bachelor’s degree in Social Services, Psychology, or related field

Benefits

Compensation: Our compensation program includes tenure-based service increases and performance bonuses that recognize and reward high-performing team members. On-Demand Pay gives you access to a portion of your earned wages before your scheduled payday.

Time Off: We offer 15 days of accrued paid time off annually (increasing by one day with each year of service), 10 paid holidays, 2 wellness days, and paid parental leave.

Health & Insurance Benefits: Full-time and part-time team members working 30+ hours per week are eligible for medical, dental, vision, life, and disability insurance, as well as voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance.