Case Manager | Adult Outpatient Services

About the Role

Valley’s Forensics program empowers individuals to build stability, strengthen independence, and move toward meaningful life goals. As a Case Manager I, you'll partner with clients to connect them with resources, navigate challenges, and develop the skills needed for long-term success. Through personalized support, advocacy, and evidence-based case management, you'll help clients make lasting progress on their path to recovery and well-being.

Responsibilities

• Provides targeted case management services as described by the Medicaid manual
• Supports clients in following individualized care plans and identifying case management goals
• Completes documentation on services provided within Valley’s standards
• Meets productivity expectations as assigned by supervisor
• Observes and collects client urine samples as necessary
• Transports clients to appointments as necessary

Requirements

• Case Manager certification (post hire as needed - required within 120 days of start date)
• CPR certification (post hire as needed)
• Driving positions require a minimum age of 21 and a current driver’s license

Preferred Qualifications

• Previous social services or behavioral health experience
• Bachelor’s degree in Social Services, Psychology, or related field

Pay

Dependent on Case Manager certification status:

• Uncertified start at $17.50 - will obtain certification within the first 120 days and then pay will be increased
• Certified range starts at $18.75 - pay is calculated based on years of certified experience

Schedule

Monday-Friday | 9:00am-5:00pm

Benefits

Compensation

• Tenure-based service increases and performance bonuses that recognize and reward high-performing team members
• On-Demand Pay gives you access to a portion of your earned wages before your scheduled payday

Time Off

• 15 days of accrued paid time off annually (increasing by one day with each year of service)
• 10 paid holidays
• 2 wellness days
• Paid parental leave

Health & Insurance Benefits

• Full-time and part-time team members working 30+ hours per week are eligible for medical, dental, vision, life, and disability insurance
• Voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance
• Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members

Health Savings & Reimbursement

• Out-of-pocket medical expenses may be eligible for reimbursement through our Garner HRA — up to $2,000 for individuals and $4,000 for families
• Health Savings Account (HSA) with a company match of up to $900 for individuals and $1,800 for families (depending on medical plan selection)

Retirement

• 401(k) plan with both pre-tax and Roth (post-tax) contributions and a company match of up to 6% of your annual salary

Professional Development

• Tuition reimbursement
• New licensure reimbursement
• Paid training and conference attendance
• Continuing education reimbursement
• Paid time for continuing education

About Valley

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.