Case Manager (Adoption Promotion Support Services)

Position Summary

The Case Manager provides support for children and adults participating in the APSS program by connecting them with resources, helping them navigate the adoption process, and assisting with meeting or finding resources to meet their needs while in the program.

Essential Duties And Responsibilities

• Conduct intake process for newly referred children or adults.
• Accesses community-based resources appropriate to the family’s needs.
• Interfaces with Department of Children and Family Services, Department of Mental Health, court systems, schools, health care providers and other community liaisons.
• Affords support and advocacy which are family-centered, community and strength-based.
• Provides Adoption-Focused parenting education for adults pursuing adopting a child through the APSS program.
• Documents client’s strengths and needs; facilitates the development of measurable goals and objectives related to client strengths and needs.
• Creates a plan of activities to be accomplished with the client and documents S.M.A.R.T. goals.
• Facilitates a monthly parenting support group and collaborates with team members regarding its implementation and promotes participation from clients.
• Provides parenting education.
• Follows states laws and agency guidelines regarding child abuse reporting.
• Maintains weekly service provision requirements.
• Active participation in administrative and clinical supervision and meetings.
• Is receptive in receiving feedback from children and families, community and service providers.
• Ensures accuracy in work and that all deadline expectations are met.
• Maintains consistent and regular attendance.
• Follows up with supervisor in a timely manner regarding significant issues.
• Demonstrates ownership of work responsibilities by incorporating feedback, taking initiative, and interacting in a professional manner within assigned role and adhering to agency guidelines.
• Maintains confidentiality as required by PLYS, licensing, HIPAA, and other regulatory agencies.
• Follows and adheres to all field safety guidelines.