Case Manager (58423)

About the role

Facilitate workshops for residents on an as-needed basis, covering the housing search, application, and interview processes and teach residents how to advocate for themselves when seeking employment in the community.

Responsibilities

• Conduct initial intake, including but not limited to social service assessments, psychosocial assessments, independent living plans, and referrals for incoming clients who are referred from the shelter system.
• Conduct updates to psychosocial assessments and other evaluations as a basis for developing appropriate referrals and other interventions.
• Identify benefits and entitlements and connect clients to mental health, medical treatment, and substance use treatment facilities where applicable.
• Obtain identification, public benefits, and other applicable income sources for clients.
• Conduct weekly and bi-weekly meetings with clients to finalize their Individual Living Plans, assess their ongoing needs, promote harm reduction strategies, and facilitate referrals for necessary services.
• Document all efforts in providing services, interactions, and follow-up regarding resident involvement.
• Manage and track employment and housing placements of shelter residents.
• Maintain current and confidential client case records for the assigned caseload.
• Complete all required trainings in a timely manner.

Qualifications

• Degree Requirement: Bachelors relevant to human services and at least one (1) year of proven experience in Human Service-related field or. An associate degree with at least two (2) – three (3) years of proven experience in a Human Service-related field.
• Bi-lingual preferred.
• Familiarity with CARES, preferred.
• Other Qualifications: Familiarity with NYC Shelter System with any population; Families with children, single adults, mental health, substance use, HIV/AIDS, or any other related field.
• The ideal candidate will demonstrate sensitivity, tact, and resourcefulness. A strong desire to assist clients in a nonjudgmental, empathetic, and compassionate manner is essential. The capacity to effectively address cultural distinctions and a dedication to the importance of cultural competency are essential. The ability to establish and maintain appropriate professional boundaries.
• Demonstrates exceptional organizational, time management, and written communication abilities.
• Experience working with DHS and other service providers, Preferred.
• Experience providing case management services to families with children/Single Adults referred from DHS.

Benefits

• (10) Paid Holidays
• Paid vacation, sick time, personal and wellness time
• Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
• Pet insurance, legal support, and other supplemental insurance
• A generous tuition reimbursement program
• 403(b) retirement plan
• Competitive wages and more...