Case Management Supervisor Req- 5092

Responsibilities

• Supervise case work staff through weekly individual and monthly group meetings.
• Review case records and reports at least monthly.
• Direct staff interventions in difficult or crisis situations.
• Maintain and monitor program variance reports to ensure statistical goals are being met.
• Monitor program for quality assurance and contract compliance.
• Provide each staff member with monthly progress report and yearly performance appraisals.
• Aid in the development and implementation of services for clients.
• Maintain a case load and provide direct services to client, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up.
• Interview and recommend staff for hire.
• Submit reports to supervisor monthly, or more frequently as required.
• Represent the agency at meetings and events.
• Act as a liaison between BronxWorks and other CBO’s, the area community district, and government agencies.
• Perform additional duties as assigned.

Qualifications

• Master’s degree in social work or related field.
• LMSW is required within 6 months of hire if not obtained as of hire date.
• Prior supervisory experience working in a social service agency preferred.
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile, and copier equipment.

Physical Requirements

• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.