Case Management Specialist

About the role

The Case Management Specialist will provide case management support to youth residing in our Liberty & Brunson Houses. The Case Management Specialist will have demonstrated the ability to complete housing applications and obtain vital records/resources with young adults. Additionally, this position will provide individual and group work with youth teaching life skills such as budgeting/financial management, employment readiness and stress management curriculums, etc.

Responsibilities

• Meet with YYA to provide assistance in getting IDs and vital documents, referrals and general resources.
• Complete CHAMPS Housing applications with youth as needed.
• Complete Housing Navigator searches and housing applications with youth as needed.
• Complete service plans with YYA.
• Document all youth interactions in ETO, Bridge’s electronic records system.
• Provide life skills groups to youth utilizing Bridge programs including financial management, building credit, establishing routines, managing stress, etc.
• Provide residents with advocacy, referrals, and supportive counseling, as necessary.
• Meet with residents from Liberty & Brunson House monthly for individual case management.
• Complete the Millionaires Club Protocol with prospective residents interested in living at Liberty & Brunson House.
• Track residents’ work, savings, and investments monthly.
• Aid in planning monthly house meetings with Liberty & Brunson House Residents.
• Follow all of Bridge’s policies and procedures.
• Maintain program statistics and client records.
• Create individual service plans and YYA progress towards meeting their goals.
• Complete HUD assessments as required.
• Other duties as assigned.

Qualifications

• Master’s degree in social work or related field is strongly preferred.
• Proficient in Microsoft programs (excel, word, etc.) and utilizing electronic record systems.
• Experience assisting individuals in obtaining housing.
• Experience assisting people in getting IDs and vital records.
• Experience facilitating skills-based groups (i.e., financial management, budgeting, life skills, etc.).
• Experience using Motivational Interviewing and/or Collaborative Problem Solving
• 2-4 years of clinical/case management experience with youth and young adult populations
• Ability to develop and maintain professional working relationships with residents, team members, and supervisors.
• Ability to work effectively with diverse populations and cultural groups.

Skills and Strengths

• Comfort and confidence working in a fast-paced dynamic work environment.
• Enthusiasm about working with homeless transitional youth population.
• Excellent written and verbal communication skills.

Pay and Benefits

The salary range for this position is $60,000 to $65,000. Benefits include:

• Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays and a birthday holiday
• Health, dental, and vision insurance
• 401(K) with 3% matching of contributions after 90 days of employment
• Employer-sponsored flexible spending accounts, commuter pre-tax benefits, employer paid short-term disability, long term disability, and life insurance
• Ongoing job training, including four off-site half-day trainings each year

Physical Requirements

• Sit, work at a computer, stand and walk.
• Lift/move weight up to 25 pounds.
• Hear and speak sufficiently to manage phone calls and effectively communicate/converse with others.
• Read, understand, and draft reports, letters, etc.
• Perform in various settings, including in public spaces and at public events/activities.

Equal Opportunity Statement

Bridge Over Troubled Waters, Inc. is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.