Case Management Section Front Office Supervisor

About the role

The Case Management Section (CMS) is seeking a highly motivated, energetic individual who desires to work in a high exposure, dynamic and diverse work environment. The CMS is looking for someone with strong leadership, management, training, and analytical skills, and who has regular and consistent attendance.

Responsibilities

• Knowledgeable of the Office of Attorney General's 43 legal practice areas including its policies and procedures, as well as the wide range of legal support services provided to the legal enterprise.
• Closely works with CMS managers, CMS technical staff, and staff in the Legal Executive Unit, the five Legal Divisions, Legal Support Operations, Budgets, and Accounting Units in support of the legal enterprise.
• Familiar with project management principles and practices, business process development, data management and reporting, adult learning theories and training course development.
• Extensive knowledge and experience in the legal field, including civil and criminal law procedures.

Requirements

You will find the Minimum Requirements in the Class Specification.

Qualifications

You will find additional information about the job in the Duty Statement.

Skills

The ideal candidate will have:

• Familiarity with the Office of the Attorney General’s (OAG) enterprise-wide case management system (ProLaw), the OAG’s production reporting and analysis tool (Cognos), and third party integrated and non-integrated applications used by legal staff, such as Microsoft Word, Hyperstyles and Best Authority, to name a few.
• Experience working closely with other CMS managers, CMS technical staff, and staff in the Legal Executive Units, the four Legal Divisions, Legal Support Operations, Budgets, and Accounting Units in support of Legal Enterprise.
• Understanding of state budget and fiscal processes, managing IT software and maintenance contracts.
• Leadership and supervisory experience, including experience leading and supervising others, coaching and developing subordinates.

Benefits

The position has been designated as eligible for telework and is currently a remote-centered position. The position may however require in-person attendance when requested.

Pay

$7,872.00 - $9,781.00 per Month

Schedule

This position has been designated as eligible for telework and is currently a remote-centered position. The position may however require in-person attendance when requested.