Case Management Chief I

About the role

The role involves managing and enhancing the NEOGOV platform to ensure efficient job postings and applicant tracking systems. Responsibilities include updating job listings, managing user accounts, and ensuring compliance with data protection regulations.

Responsibilities

• Update job listings and ensure accuracy
• Manage user accounts and permissions
• Ensure compliance with data protection regulations
• Monitor system performance and make necessary adjustments
• Collaborate with internal teams to resolve issues

Requirements

• Bachelor's degree in Computer Science or related field
• At least 3 years of experience in IT or related field
• Strong understanding of web development and database management
• Experience with Applicant Tracking Systems (ATS)
• Excellent problem-solving and analytical skills

Qualifications

• Proficiency in SQL and programming languages such as Python or Java
• Knowledge of cloud computing platforms like AWS or Azure
• Experience with Agile methodologies and project management tools
• Good communication and interpersonal skills

Skills

• Data analysis and reporting
• System integration and configuration
• Customer service and support
• Continuous learning and adaptation to new technologies

Benefits

• Flexible working hours
• Competitive salary package
• Professional development opportunities
• Health insurance benefits
• Employee discounts on NEOGOV products

Pay

Salary range: $70,000 - $90,000 annually

Schedule

Full-time position with a flexible schedule