Case Management Assistant

Description What You'll Do

• Affords assistance to Supervisor with daily clinical activities to maintain smooth and timely operations.
• Prepares clinical charts before the patient's appointment.
• Guarantees ancillary and lab reports are included in the patient chart before their visit.
• Schedules appointments (new patient, follow-up, add-ons, referrals, or tests), follow-up appointments (post-testing, post-surgical, etc.), and cancels canceled appointments as required.
• Schedules follow-up testing based on Physician orders.
• Accurately inputs new patient information into the electronic medical records (EMR) file.
• Updates patient charge sheets to ensure all services, injections, and durable medical equipment (DME) are included.
• Accurately labels and scans documents into the EMR system.
• Fulfills medical records requests on behalf of patients for outside physician offices, insurance companies, worker’s compensation adjustors, etc.
• Maintains and monitors practice buckets on the dashboard.
• Evaluates and reports any quality issues to ensure regulatory compliance.
• Interacts with various departments within the group, insurance companies, and worker’s compensation adjusters.

Requirements What You’ll Need

• High school diploma or GED.
• EMR experience preferred.
• Clinical knowledge.
• Intermediate to advanced computer skills.
• Type 45+ words per minute.
• The ability to multi-task and strong organizational skills.
• The ability to communicate effectively with Providers/Physicians, co-workers, patients, and external customers.
• A valid Driver License.