Case Management Assistant
Hampton-Newport News Community Services Board · Hampton, VA · 4 days ago
Administrative$38k/yrFull-time
Responsibilities
- Complete intake screenings and coordinate appointments for new referrals.
- Aid in care coordination and service linkage for individuals receiving case management services.
- Maintain a caseload of non-billable clients and ensure timely follow-up.
- Support Case Managers with administrative tasks and service coordination.
- Monitor and maintain intake, screening, and caseload tracking systems.
- Organize tasks, calendars, and communications using Microsoft Outlook.
- Maintain an up-to-date directory of community resources and referral information.
- Communicate professionally with individuals receiving services, families, hospitals, and community partners.
- Perform other administrative and program support duties as assigned.
Requirements
- Associate's Degree in Human Services (such as Social Work, Psychology, Sociology, Counseling)
- OR Three (3) years of clerical experience and at least six (6) months experience working with individuals living with serious mental illness.
Pay
Annual Salary: $37,799
Schedule
Full-time | Monday - Friday 8:30 a.m. to 5:00 p.m.