Case Management Assistant

About the role

Join us as a Case Management Assistant, a pivotal role dedicated to streamlining workflow, facilitating communications, and enhancing the efficiency of our Case Management department. Engage with local community resources and contribute to a commitment to care that resonates with the needs and values of our patients.

Responsibilities

• Cook up and facilitate Team Conference meetings.
• Gather, take action on, and maintain Case Management documentation such as referrals, admissions, orders, and schedules.
• Effectively coordinate communication of daily Case Management Assignment updates.
• Complete pre- and post-discharge activities to ensure patients, families, and clinicians are aware and prepared.
• Gather Quality Improvement and department Performance Improvement data.
• Aid in the collection of Key Care Indicators and clinical outcomes data.
• Aid in regulatory and joint commission survey preparedness activities.

Qualifications

• A high school diploma or equivalent is preferred.
• Proficiency in Microsoft Office products is required.
• Strong typing skills with speed and accuracy are essential.
• Knowledge of medical terminology is preferred.
• Experience with insurance/payor systems is preferred.
• Good visual acuity and communication skills are important.
• Flexibility to work weekdays/weekends, evenings, or night shifts if necessary.
• Availability during religious/legal holidays as scheduled.

Benefits

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.

Pay

We are committed to creating a supportive, inclusive, and caring environment where you can thrive. Starting perqs and benefits include:

Schedule

Flexibility to work weekdays/weekends, evenings, or night shifts if necessary. Availability during religious/legal holidays as scheduled.