Case Investigator

About the role

Reporting to the Disease Investigation Unit’s Team Lead and working with a team of Public Health Epidemiologists, City Research Scientists and Clerical Associates, you will investigate cases of reportable diseases and outbreaks of infectious or novel conditions. You will conduct patient/provider interviews, contact tracing and health record abstractions. You will provide patient and public education. You will triage telephone inquiries.

Responsibilities

• Conduct communicable disease case investigations
• Perform medical chart reviews and abstractions
• Conduct patient and provider telephone interviews
• Triage incoming telephone inquiries
• Provide patient and public education
• Identify and follow up with contacts of people with communicable diseases
• Provide public health recommendations to patients and contacts
• Conduct outbreak investigations
• Perform data collection and analysis
• Evaluate risk factors or high-risk transmission settings
• Assist with communicable disease prevention initiatives
• Participate in the DOHMH's Surveillance and Epidemiology Emergency Response Section's preparedness and response activities

Requirements

• A master’s degree in public health or epidemiology from an accredited college or university with a minimum of 12 graduate credits in epidemiology; or
• A baccalaureate degree from an accredited college or university plus two years of full-time paid experience as a health professional in a position which requires data collection and the reading and interpretation of medical charts and medical information in support of surveillance and epidemiologic investigations.

Preferred Skills

• Knowledge of communicable disease surveillance and epidemiologic investigations
• Experience with structured interviews, medical terminology and conducting electronic health record reviews
• Comfortable discussing sensitive topics including sexual activity and drug use
• Experience working with healthcare providers
• Strong organizational and time management skills
• Proficient with word processing, spreadsheet, and presentation software

Benefits

• A premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment
• Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund
• A public sector defined benefit pension plan with steady monthly payments in retirement
• A tax-deferred savings program
• A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers